FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Service/diagnostic fees vary from $99 to $199 depending on the time of day service is needed. All prices for repairs are at a flat rate and include the part and labor. Equipment replacement prices are for replacement of the equipment only, optional upgrades will be provided.
- What is your typical process for working with a new customer?
Collect as much information about the system in question and provide options that is best suitable for each customer.