Star Home Improvements

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Introduction: Star Home Improvements offers better products for lower prices due to our lower business overhead. We are family owned, local and efficient which guarantees you direct and immediate responsive project information and a professional look and result. Roofing, siding, window and door installations are always completed with your safety and security in mind. From quoting your project to the physical installation of our products by trained, professional installers who understand your concerns, we pledge to be sensitive the your individual needs and requests. From your roof to the basement windows, we can provide our customers with exceptional value while continuing to offer top quality products and services with the help of our dedicated installation crews. Please ask about our financing terms that include 0% interest for the first 12 months, subject to approval We look forward to all of your questions, so ask away! We are ready to help! Your neighbors at Star Home Improvements. ***** With his wife and company president, Tiffany Hook, Roland is 100% invested in developing and maintaining the strongest possible ties to our customers and representing their best interests. We have a sincere desire to help find the best home exterior products available and installed at the lowest price, consistent with quality. We look forward to speaking with you! Every home has it's own unique needs and every homeowner can have different priorities and interests. This keeps me challenged and the work interesting! I feel most appreciated and fulfilled when I'm able to match up the best possible product and installation solutions with customers who tell me they have not had the personal touch and quality of help a smaller company can offer.

Overview

Hired 15 times

Serves Ashburn, VA

Background checked

License verified

2 employees

7 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Featured Projects

125 photos

Marvin Windows accent this home beautifully
Window Installation

Specialties

Door opening type

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

17 reviews

5

82%

4

6%

3

12%

2

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Read reviews that mention:

Greg M.

Oct 6, 2022

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Hired on Thumbtack

We love our windows! Jonathan was wonderful to work with. We replaced 6 new windows in our home and have been very happy with them. The crew completed the job in a little over half a day. Would use them again!

Details: 5 - 8 windows • Double hung (slides up and down) • Residential

Window Installation

Thumbtack Customer

Sep 29, 2020

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From Google

Star home Improvements installed my new windows and did my roof. The crew we're ontime, they did a very nice job on my windows and roof. After everything was installed, they did a final walk through to make sure everything is done. would definitely use this company again. Great job Roland and to your team.Amelie

Star Home Improvements's reply

Thank you Amelie, it was a pleasure helping you with these major projects! Roland

Cleve L.

Mar 4, 2020

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Hired on Thumbtack

This was our second project with Star Home Improvements and we will hire them again! They provide high quality work and are very professional.

Details: Exterior door (e.g. front door, patio door) • 1 door • Sliding door (like an exterior patio door) • Glass • Yes, the new door replaces an existing door • No, I would like the pro's help in purchasing the door • Install locks or hardware • Home

Door Installation

Thumbtack Customer

Jan 17, 2020

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From Google

Star Home Improvements recently installed 13 windows in our home, and we cannot express how thrilled we are with their quality of work, attention to detail, and professionalism. We had a very positive customer experience from start to finish, and we highly recommend Star Home Improvements to anyone needing work done to their home.We are readying our 19-year-old home for near-future sale. All our homes south-facing windows were in bad shape with glass discoloration and broken seals. Roland worked with us to come up with window solutions that would add value to the home but not deplete the getting-house-ready-for-sale funds we set aside which is very tricky when having to replace windows in a kitchen sunroom!The installation crew arrived on time, kept us updated on the job status, and left our home spotless. We were billed exactly what was quoted. We regret not reaching out to Star Home Improvements to have these windows done sooner because our new windows are gorgeous and really beautify our home!

Star Home Improvements's reply

Thank you for your kind words and the opportunity to help! We are looking forward to 2020 and new orders from our amazing customers!

Thumbtack Customer

Oct 3, 2019

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From Google

The project was a porch ceiling in an exterior wrap porch. I requested soffit type material to be installed. Roland Hook the owner knew exactly what I wanted (most other vendors had no idea what I was talking about). Two installers took approximately 1 day for the install. It looks great, Thanks Roland.

Credentials

License

License Type: HIC – Contractor – Home Improvement (VA)

License verified on 9/6/2023

License

License Type: HIC – Contractor – Home Improvement (VA)

License verified on 11/23/2020

Background Check

Roland Hook

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our lower overhead is the key to better pricing! We are able to consistently offer the highest possible quality products for home exteriors, including sliding glass doors, entry doors, siding and windows, at the lowest possible prices consistent with quality.
What is your typical process for working with a new customer?
The initial visit is typically brief and includes a personal introduction to discuss your needs and an opportunity to measure the windows, siding, etc. A proposal is then prepared at our office and emailed the same day to the customer. If our pricing is within your budget, a second appointment is made to review product choices, options and installation schedules. Prices are good for 90 days
What education and/or training do you have that relates to your work?
I have been in this field since the mid '90's and can make the suggestions and design the solutions to meet almost any need. Our installation company is employee-owned and has 50+ years in this market exclusively installing quality products for residents in Virginia. Our quality and experience are on display, every day!