About this pro
Nick is terrific. Smart, problems solved quickly. And he is a very nice guy.Jun 7, 2018Verified
Nick made a house call on my sick computer. He diagnosed that my problems were from a corrupted software due to faulty update. Before fixing that problem, he fixed a handful of niggling problems that were bothering me--minor glitches that I had learned to work around. He then reset my administrator to make it easier for me to make changes on my own, and started the download on the update I needed. He knew the update would take a long time, so rather than wait and charge me, he gave me instructions on what to do, left his phone and email in case I hit snag and left. The update concluded. All is well. I HIGHLY RECOMMEND NICK for on-site repairs.May 24, 2018Verified
Nick was very professional and thorough. He was obviously knowledgable and spoke to me at my level so I knew exactly what we were doing. He helped me to move my iTunes from my Mack to my new windows laptop, upgraded my software, worked with my Gmail, and while we were waiting for my download, he even setup my universal Tv remote, paired a Bose speaker and more! Nick is awesome and I’m looking forward to learning more from him!Mar 4, 2018Verified
Nick, we very competetant. Solved all our problems. Definitely recommend to others.Feb 21, 2018Verified
Nick worked hard to take care of me. Went above and beyond.Jan 15, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Typically speaking, an in home visit will cost about 125 dollars for 90 minutes. First time appointments are 100 bucks, and usually most problems are fixed in an hour or less.
- What is your typical process for working with a new customer?We'll be happy to take the time to get to know you and your technology, as well as your technology needs, so we know what is important to you in your day to day with your devices.
- What education and/or training do you have that relates to your work?All of our techs have several years of experience working with and troubleshooting Windows, Macs, iPhones, Androids, streaming devices, servers, storage, and more.