Trench and Flow Plumbing, LLC
About this pro
3 years in business
128 hires on Thumbtack
Nathan was very responsive and got the job done quickly.Jan 21, 2018
These guys were great! They came out multiple times and did an excellent job. Diagnosed the problem quickly and came back quickly in 3 days when my apt complex was scheduled to have water turned off. Highly recommended!Jan 8, 2018Verified
Nathan was fast to respond and showed up on time. He did exactly what I needed and charged a fair price.Oct 17, 2017Verified
I have over 20 photos and text messages that I sent to Nathan of Trench and flow, showing their bad work that I had to fix after I paid them over $4,000. We had to cut open the new drywall to fix leaks from the pipes they installed. When I contacted them, they stopped responding. Then, he told me he got shot in a bar and could not work. 2 weeks later when I contacted him about drains that he installed sloping in the wrong direction he told me he got attacked by a dog. I would like to post photos and screenshots of my text messages to him showing his faulty work, with no response. Unfortunately this reviews section does not have a feature to post photos.Sep 13, 2017Verified
They came in and did the work at a reasonable rate. We purchased the Tankless Hot Water heater and they installed it, registered it. They were professional.Jun 7, 2017Verified
Top Pro status
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- What should the customer know about your pricing (e.g., discounts, fees)?No, prices vary. We also have financing for larger projects.
- What is your typical process for working with a new customer?We like to introduce ourselves and ask about the issue the customer is having. Our job is to diagnose the problem and give the customer the best solution at the best value. We love to educate the customer about the issue at hand and their plumbing system in general. We at Trench and Flow love what we do and we stand behind our work.
- What education and/or training do you have that relates to your work?I am a licensed plumber. Also we are factory trained Rinnai installers and service technicians for their tankless water heaters.