|Sunday||8:00 a.m. to 6:00 p.m.|
|Monday||8:00 a.m. to 6:00 p.m.|
|Tuesday||8:00 a.m. to 6:00 p.m.|
|Wednesday||8:00 a.m. to 6:00 p.m.|
|Thursday||8:00 a.m. to 6:00 p.m.|
|Friday||8:00 a.m. to 6:00 p.m.|
|Saturday||8:00 a.m. to 6:00 p.m.|
About this pro
Myles and Brandan and Quinton did a great job! So friendly and professional. Punctual and worked hard. Highly recommend!Aug 21, 2018Verified
They damaged the furniture, spending three or four times the necessary time trying to fit it in the elevator and around corners, rather than disassembling and reassemblingJun 14, 2018Verified
On time, and a great value for the job...highly recommend! Thanks!Aug 17, 2018Verified
The initial scheduling was super easy, called on Saturday and booked for the coming Tues. My pickup window was 8-10am and when 9:30 came and I hadn't heard from anyone so I checked my email confirmation... And realized the guy had booked me for the Tues that had already passed when we spoke. I called, spoke to a super friendly woman and she placed me on hold to try to resolve. She sent guys out to me, they made it here by 11 and were awesome. Quentin and Derrick were fast, friendly, and totally made up for the goofed up morning. Would definitely use my porter again, but would make sure my date isn't in the past on the confirmation :)Aug 14, 2018Verified
I spent 30 minutes on the phone detailing my move and being put on hold several times (which I did not mind) to get an estimate. I was told to confirm a time I could either be put on hold again, or I would be called back. I asked to be called back and never was. I eventually called two days later and then they were all booked. I was very disappointed because I was ready to book this company two days prior, and then because of their lack of communication I was unable to do so when I followed-up. Their moving reviews are great so I was disappointed with my experience trying to book this company.Aug 13, 2018VerifiedJohn F.'s reply
Sydney - sorry to hear you were not able to get in touch with us, we're in the middle of busy season and the phones are swamped! Good luck with your search for movers!
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is very transparent. For moving customers, we charge $30/hour/porter and $25/hour for the use of our box trucks. For small moves only needing a cargo van, we charge a flat $50 fee for the use of the van. If you prefer to rent your own vehicle to save some funds, we're fine with that as long as you drive the vehicle! Moving supplies (blankets, bubble wrap, and moving equipment) are included in the monthly rate. For customers needing storage, we charge by the square foot - starting at 25 sq/ft and moving up to 300 sq/ft. Current prices can be found on MyPorter.com. Pickup is free and partial deliveries of your items start at $20.
- What is your typical process for working with a new customer?You schedule online or by phone and an agent will work to understand what exactly we'll be moving or storing and other variables that we need to give a good estimate on move time. Things like time of move (e.g., rush hour extends drive time) and type of domicile (house / condo / apartment) can add or reduce time so we want to understand those things in order to give a good estimate.
- What education and/or training do you have that relates to your work?I am a trained engineer and have worked overseas dealing with the frustration of managing my stuff in basements, attics, and self-storage units. I developed this concept as a way to make moving and storage painless and convenient.