Platinum Overhead Door
2018 Top Pro
About this pro
At Platinum Overhead Door, we offer white glove service at an affordable price. Our technicians have the professionalism, experience and know-how to address all your garage door needs. Of course, we’re licensed, bonded and insured. We offer same day service… often within minutes. And we’re there for those emergencies on nights and weekends. Better yet, when we finish the job we even sweep your garage for you. Platinum Overhead Door is a one of a kind garage door company – we put our customers first We take great pride in our attention to detail starting with our industry leading trained sales technicians to the high quality parts we use to repair or replace your garage door. We provide our sales technicians the best new vehicles, tools, equipment and technology systems on market which sets them apart from our competitor. Platinum Overhead Door is North Atlanta's 5-star garage door service company. We are changing the garage door service industry one door at a time.
Customers rated this pro highly for value, responsiveness, and punctuality.
Platinum Overhead Door is a Top Pro
Top Pros are the highest-rated, most popular professionals on Thumbtack. Only 4% of our professionals get Top Pro status.
Great work.May 7, 2018Verified
Was prompt and efficient. I would defintely use again!Mar 6, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Garage door issues can vary greatly. We do our best to assess your issue over the phone. If we bring a truck out to you, you pay a diagnostic fee between $29 and $39. This fee includes a full inspection, lubrication and tune-up of your door and opener. Should you choose to make the repair our technician recommends we apply the diagnostic fee to the cost of the repair.
- What is your typical process for working with a new customer?The best way for us to diagnose your garage door needs is to speak with you over the phone. We encourage you to call and speak with one of our sales technicians so that we can give you a fair estimate over the phone. We pride ourselves in being a customer service company that specializes in the garage door business.
- What types of customers have you worked with?We primarily work with residential homes.