Platinum Overhead Door
About this pro
Great work.May 7, 2018Verified
Was prompt and efficient. I would defintely use again!Mar 6, 2018Verified
My calendar is always very full and not having time to attend to some household maintenance issues has been difficult. Platinum was very responsive to my request on Thumbtack and within minutes they had my concerns address and a installation scheduled for that day. Mike was fast and professional and he even spent time explaining the features of the door opener. Great Job..Jun 29, 2017Verified
I was provided with excellent service, very friendly and reasonable.Apr 12, 2017Verified
Very professional. Prompt arrival and even saved me money by offering a Berger service for a better price🤗. Will definitely refer them and use them for my garage needs.Apr 4, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Garage door issues can vary greatly. We do our best to assess your issue over the phone. If we bring a truck out to you, you pay a diagnostic fee between $29 and $39. This fee includes a full inspection, lubrication and tune-up of your door and opener. Should you choose to make the repair our technician recommends we apply the diagnostic fee to the cost of the repair.
- What is your typical process for working with a new customer?The best way for us to diagnose your garage door needs is to speak with you over the phone. We encourage you to call and speak with one of our sales technicians so that we can give you a fair estimate over the phone. We pride ourselves in being a customer service company that specializes in the garage door business.
- What types of customers have you worked with?We primarily work with residential homes.