A Stroke Above Services

4.3
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(30)
4.3
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30 reviews
5
60%
4
30%
3
0%
2
0%
1
10%
Customers rated this pro highly for responsiveness, work quality, and professionalism.
  • Justin R.

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    Very professional. Easy setting up the appraisal process through Thumbtack app. The quote was in the ball park I was willing to pay and was the best price quote I received from other professionals. Frank was our job lead and he was awesome. I really enjoyed his professionalism. They were super fast and ensured they picked up after themselves.

    Oct 26, 2017Verified
  • Teresa T.

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    The service is was as promised from start to finish. Addressed nail pops from house settling and prepped the areas to protect furniture and floors. Those on the job took pride in their work and wanted to ensure satisfaction. Service with care. I would highly recommend their services

      Feb 20, 2017Verified

    About this pro

    A Stroke above Services is an independently owned painting and general maintenance company that services the Augusta/ Aiken area. We provide high-quality workmanship and a 100% guarantee, along with competitive prices and excellent customer service We are a full service company and provide services in all of the following and more: Painting ( interior and exterior ) Flooring installation Pressure washing General Landscaping and lawn care ( walkways, decks, design and lawn maintenance Other general services We take pride in our attention to detail, staying up to date with current remodeling trends and paint schemes. We take the time to ensure that all our work is done with the quality and professionalism that you expect and deserve when you want your home repaired or remodeled.

    Times hired on Thumbtack

    50

    Location

    Augusta, GA 30909

    Photos and Videos

    34 photos

      Q & A

      • What should the customer know about your pricing (e.g., discounts, fees)?
        We never want to provide and estimate then come back later to say it will cost more time and money. Reviewing the project beforehand eliminates time and money changes along the way so everyone is on the same page from the very start. Every job is unique. We have been painting for 10+ years, full time as A Stroke Above since 2013. Every contract has been different. not every 12x14 room is the same. There could be more windows or closets to work around, wall or ceiling damage to repair, elaborate trim to work around, more outlet and switch plate covers to remove and replace, difficult colors to paint over, or other decorative elements we need to consider. All these factors affect painting hours and number of gallons. When we send a quote, the price is the final price.
      • What is your typical process for working with a new customer?
        We believe in customer service and we want to be the best at it. To us this means meeting with every customer, reviewing the project together and sharing information that will make the project process easier . Know your contractor. We think its important for customers to know who would potentially be in their home for the duration of the project. We are certain we can answer questions customers have about the process they are about to work on, what product are best for their needs, and anything else that may come up during the visit. We believe in what we do professionally and at the end of the day, it is more important that we have provided guidance and counsel versus winning a contract. Of course from a business standpoint, we would love to work with everyone, but from a realistic standpoint, we know that is not always possible. If we leave a visit feeling great and the customer feels the same, then that's a win for us.
      • What types of customers have you worked with?
        Each and every type you could possibly think of. Poor to rich. Young to old. College students just looking to have some simple shelving built for dorm rooms, a very large hotel looking for hundreds of doors to be refinished. Customers who have varying levels of OCD to those who give us all creative decision making capabilities. Simply put, our focus is Customer Service and Quality Work. It does not matter the customer or the request, ultimately the goal is 100% customer satisfaction,

      Business hours

      Eastern Time Zone
      Sunday8:00 a.m. to 7:00 p.m.
      Monday8:00 a.m. to 7:00 p.m.
      Tuesday8:00 a.m. to 7:00 p.m.
      Wednesday8:00 a.m. to 7:00 p.m.
      Thursday8:00 a.m. to 7:00 p.m.
      Friday8:00 a.m. to 7:00 p.m.
      Saturday8:00 a.m. to 7:00 p.m.
      Coverage Area for A Stroke Above Services is about 30+ miles of Augusta, GA.