ABC'lers

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Introduction: We offer free quotes, quality work, quick turn around & warranties. Available when needed. Affordable prices & we offer 4 services so you only deal with one company for your asphalt, roofing, concrete and pressure washing needs Giving our customers piece of mind, helping good people, helping our customers save money & the end result

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Phill r.

Apr 2, 2017

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Hired on Thumbtack

Very poor service all equipment was not working set multiple come back times where equipment did not work cut short do to lack of materials had to find another company to complete the job do not use this outfit all talk no delivery of service

ABC'lers's reply

hello Phil R. Sorry you feel this way. please tell the truth and the whole story. #1. Our equipment is industry standard it's perfect #2. we set up multiple comeback X because we can only work one day out of the week do to your schedule plus the weather was an issue #3. we give you a written contract that your boss signed for the price that we quoted you including all the work that was going to be performed. #4. we put down all the material the contract stated. your boss complained. I explain to her what the contract stated and how much material was used & she got what she paid for. she wanted us to do the whole job over again for free because she felt she didn't have to pay for the extra material that was needed to do what she wanted to do which went above and beyond what the contract stated. so we came back 3 extra times and each time she was still not happy. so we done the whole parking lot again, she got four coats of sealer(only paid for two) and more then triple the amount of crack filler at not extra charge. we told you 8n the first place that you need to pave not seal & crack fill and you said, and I quote "my boss is very cheap and she don't like spending money and she complains a lot just to get her way". ABC'lers has a lot of happy customers. we have references available if needed. Next time Phil tell the whole story and the truth buddy not just what your boss tells you to say. your not puppet. take care

Asphalt Repair and Maintenance

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
In this industry there is really no set fee. every job is different. but we do have square footage prices & linear footage prices but too many to mention. Call for details, its free.
What is your typical process for working with a new customer?
First we make the connection then we meet the customer & find out what service they are interested in then we explain what is needed, the cost, the budget, how long it will take, when we can start, what material we use & wright it all on a contract then give it to them
What education and/or training do you have that relates to your work?
The best education you can get! learning from the manufacturers we buy from, training with professionals, experiencing problems in the field & finding the solutions & being in the business for 17 years you see a lot so experience is key