IREP

Austin, TX

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About this pro

How does your service stand out?

We offer a two business-day turnaround on any job! We are fast, courteous, and very reasonably priced.

What do you enjoy about the work you do?

We love helping people to declutter their houses, apartments, businesses, etc. We repurpose as much as we can, so as to not fill the landfills with things that can be reused.

Location

Austin, TX 78701

Background check

Complete

Years in business

9

Number of employees

6

Times hired on Thumbtack

67

Reviews

42 Reviews
  • Rebecca K. Nov 16, 2016
    Junk Removal
    Verified Review
    Would recommend
    Professional and courteous.
  • Tate P. Oct 27, 2016
    Junk Removal
    Verified Review
    Very professional
    Great + Easy
  • Clare S. Oct 5, 2016
    Junk Removal
    Verified Review
    Excellent
    Less than half the price of another quote. Showed up same day.
  • Linda S. Oct 1, 2016
    Furniture Removal
    Verified Review
    Outstanding Service!
    I stumbled upon Thumbtack doing a Google search for a service to haul away some large items. I filled out the online form and within an hour heard from Kelly at IREP with a quote. She was fast, responsive, and we made the appt - all online. Yesterday two of her IREP employees arrived and within 25 minutes had removed a large couch, recliner, refrigerator and two old TVs. They were prompt, fast, courteous and the whole experience was seamless. I will definitely be contacting them again for the next load as we get closer to putting our home on the market. THANK YOU, IREP!!!
  • Jean S. Sep 20, 2016
    Junk Removal
    Verified Review
    Super Service!
    They offered me same day service by working me into their schedule!myhey showed up early. They did a good job
  • Michelle C. Sep 9, 2016
    Furniture Removal
    Verified Review
    Good work
    Very friendly, fast, and professional. Kept in contact until time of pick up. Will use them again.
  • Benjamin F. Sep 3, 2016
    Junk Removal
    Verified Review
    Great
    Great
  • Nathan P. Aug 25, 2016
    Junk Removal
    Verified Review
  • Kim D. Aug 23, 2016
    Junk Removal
    Verified Review
    Very quick and efficient! Kelly and her team were great! I would definitely use them again.
  • Toni T. Aug 18, 2016
    Junk Removal
    Verified Review
    I had to reschedule and they quickly responded and accommodated my request. They also left the area extremely clean. Will use again.
  • Dori A. Aug 18, 2016
    Junk Removal
    Verified Review
    Kelly and her guy were right on time. They were both very friendly and fast! I will definitely use them in the future!
  • Zach W. Aug 17, 2016
    Junk Removal
    Verified Review
    They came to pick up a fridge. They did a fantastic job with that.
  • Eric H. Aug 16, 2016
    Junk Removal
    Verified Review
  • Josh S. Aug 12, 2016
    Junk Removal
    Verified Review
    Very prompt and a reasonable price! Thank you so much!
  • Steven F. Aug 11, 2016
    Junk Removal
    Verified Review
    Prompt, efficient, and excellent communication. Great job.
  • Heather B. Aug 11, 2016
    Junk Removal
    Verified Review
    Very professional, personable and reliable!
  • Andy F. Aug 10, 2016
    Junk Removal
    Verified Review
  • John W. Jul 20, 2016
    Junk Removal
    Verified Review
    Kelly and her team were awesome, on-time, and moved out what I requested quickly and professionally. I'll most certainly give them a call for future moving needs.
  • Jaime F. Jul 19, 2016
    Junk Removal
    Verified Review
    They did a great job, picked up everything I asked and cleaned up at a great price.
  • Tammie S. Jul 19, 2016
    Junk Removal
    Verified Review
    The price was very reasonable and guys showed up, loaded, and hauled off. Thanks!
  • Deedra F. Jul 10, 2016
    Junk Removal
    Verified Review
  • Brekke M. Jun 28, 2016
    Junk Removal
    Verified Review
    On time and under original bid. Cleaned up after themselves
  • Jason R. Jun 20, 2016
    Junk Removal
    Verified Review
    Fantastic - on time and got it done fast.
  • Jacob C. Jun 13, 2016
    Junk Removal
    Verified Review
    Kelly and her team did a great job for a very reasonable price. They hauled off a good sized pile of old furniture and renovation debris. Would happily use this service again.
  • Jason W. Jun 6, 2016
    Junk Removal
    Verified Review
    Carpet and pad pickup - they were fast, friendly and pros!!
  • Rosalind G. Jun 5, 2016
    Junk Removal
    Verified Review
    Terrific customer service! Very fair reasonably priced! Very flexible! Kelly runs a great service. I will use this service again and would highly recommend IREP to others!
  • Deb O. May 26, 2016
    Junk Removal
    Verified Review
    They did what i asked of them and fast....they were great......
  • Ray A. May 24, 2016
    Junk Removal
    Verified Review
  • Jennifer R. May 18, 2016
    Junk Removal
    Verified Review
    Early to the site. Quick and thorough on the job. Did what extra needed to be done to finish the job. Completed the job before schedule.
  • Steven G. May 17, 2016
    Junk Removal
    Verified Review
  • Joe V. May 13, 2016
    Junk Removal
    Verified Review
  • Hillary P. May 13, 2016
    Junk Removal
    Verified Review
    Only needed a few items picked up and they were very quick and efficient! It couldn't have gone better. Very impressed.
  • Nate E. May 2, 2016
    Junk Removal
    Verified Review
  • Barbara A. May 2, 2016
    Junk Removal
    Verified Review
    Prompt and clear communications and services provided! Check out their great website with clear pricing listed and give them a call!
  • Kathy G. Apr 26, 2016
    Junk Removal
    Verified Review
  • Jena B. Apr 21, 2016
    Junk Removal
    Verified Review
    Highly recommended! Kelly and her team were able to arrive at my residence in less than 24 hours after submitting a quote. They were very quick and professional, and their quote beat any other I had received by almost half. Would definitely use them again.
  • Prudy H. Apr 19, 2016
    Junk Removal
    Verified Review
    Kelly was fantastic. On time, efficient, smart about packing all our stuff up, stood by her quote, and a very pleasant person. Thanks go to Kelly. You won't be disappointed.
  • Becky T. Apr 7, 2016
    Junk Removal
    Verified Review
    Kelly and Derek took their time moving a very heavy sofa bed and love seat downstairs, and then moving another couch and love seat upstairs. They were careful, professional, and maintained a positive attitude all the way through. Definitely recommend!
  • Kelly D. Mar 24, 2016
    Junk Removal
    Verified Review
    they were awesome
  • William R. Mar 23, 2016
    Junk Removal
    Verified Review
    E-mailed me the invoice, I paid it, and before I even finished paying my trash was picked up! Great, friendly customer service.
  • Pedro H. Mar 22, 2016
    Junk Removal
    Verified Review
    The staff is very friendly and accurate when it comes to their ETA. Best prices for any job, hands down! Will definitely use them, and recommend to friends, anytime junk needs to be removed.
  • Veronica D. Mar 12, 2016
    I absolutely love IREP!!! they have done several things for me and I have been 100 % satisfied! They have cleaned my house and left it spotless. I called them last minute to see if they could haul away a sofa and they were there within hours! Love Irep!

Q&A

What is your typical process for working with a new customer?
We get information on the job. We provide a quote. If quote is accepted, we schedule the appointment.
What education and/or training do you have that relates to your work?
Business management education, 21 years of management experience.
Do you have a standard pricing system for your service? If so, please share the details here.
$30 per furniture item or appliance $12 per bag of trash $3 per unbaggable item (lamps, mops, bricks, etc.) For loads of mostly unbaggable items, we will instead charge $1 per cubic foot once it is stacked and strapped on the trailer. (Minimum $50 per appointment)
How did you get started doing this type of work?
We saw dozens of mattresses and couches left by dumpsters every day while doing our pet waste service, so we purchased a truck and trailer and added bulk trash removal service to our business.
What types of customers have you worked with?
Home owners, property managers, renters, real estate agents
Describe a recent project you are fond of. How long did it take?
After a nice, elderly gentleman lost his wife to an illness, we decluttered his home. His wife was a hoarder, and we were able to restore his living space to normal. This took 56 man hours (7 of us on an 8-hour day). The gentleman was extremely happy!
What advice would you give a customer looking to hire a provider in your area of work?
Find someone whose pricing is easy to understand, with flexible hours to meet your needs.
What questions should customers think through before talking to professionals about their project?
Questions about pricing, expecially any additional fees for special items (hazardous chemicals, bed bug infested furniture, tires, etc.).