FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is discounted for recurring cleanings. If you book through our website it is easier to take advantage of the deep discounts that we provide for scheduled monthly, bi-monthly, and weekly cleanings. Use the discount code "Thumbtack10" on our website to receive 10% off your service.
- What is your typical process for working with a new customer?
It starts with clear communication. After the customer selects the service type they want, we will send a confirmation email and then reminder emails 3 days and 1 day ahead of the scheduled cleaning. Upon completion of the cleaning we will follow up with every customer to confirm that they are completely satisfied with their experience.
- What education and/or training do you have that relates to your work?
The owner of GMM has extensive experience in the high tech world, leading him to utilize a simpler solution for booking your cleaning online and hassle-free on our industry-leading website. Our cleaners have extensive experience in the cleaning industry and have each passed a criminal background check for your safety and peace of mind.