The Door Masters
About this pro
UPDATE: the company reached out to me later that day to let me know they were in an accident. I gave a second chance, so we rescheduled to Sunday morning and they came out and completed the job. The door looks great and brand new again and they also got it done faster than I expected. He guarantees his work for 1 year and said if anything gets messed up, just reach out. Revised to a 4 star review based on quality work, fair value, and timeliness of work. I still think I should have been contacted more timely about missing the first appointment. ............................. Made appointment for door refinish 2 weeks in advance. I reached out and confirmed 3 days before appointment, they confirmed. The day of no show and no call/text/email that they had to cancel. I understand things come up and may need to reschedule, but to not notify customer you have to cancel is very inconsiderate. I am very surprised I am writing this review considering they have very positive feedback from other customers. Not sure what happened, but don’t appreciate my time being wasted.Jul 30, 2018VerifiedSamuel B.'s reply
Thank you for understanding our circumstances. It was a pleasure working for you and do call if any variables arise.
Great experience working with these gentlemen. The work quality is tremendous and my door looks better than new. I would highly recommend them.Mar 17, 2018Verified
We couldn’t possibly be happier with our newly painted cabinets and painted front door! They were so careful and spent a majority of the time prepping and taping everything off and were very careful. We ran into a small snafu but they took care of it like champs. They were both so polite and hardworking. I will recommend them to all of our neighbors and friends. They truly went above and beyond what was required!Mar 11, 2018Verified
Great communication, showed up on time, very professional, very friendly, great experience!Feb 12, 2017Verified
They painted our kitchen cabinets and re stained our entry door. Excellent job done! Delivered more than promised in a timely manner. Worked whole weekend to complete the job on time (left Sunday night at 9)! Friendly, honest, great customer service and very hard working crew!! I will recommend and hire them for similar jobs without a doubt!Jun 28, 2018VerifiedSamuel B.'s reply
Thanks for your kind words, pleasure doing business for you!
Photos and Videos
- How did you get started doing this type of work?I've been doing woodwork and finishing for over half my life. I started many of the Door speciality companies in the Greater Houston area. I struggled to maintain high quality standards with those partners and had to part ways and start my own company. I take pride in my work and stand by it with warranty service unmatched by the competitors I litletally taught.