What should the customer know about your pricing (e.g., discounts, fees)?
Yes, we offer three specific packages that customer can choose from. Each package centers around the basic needs of the customer. Everything from basic cleaning to more in depth detailed cleaning is covered in our packages.
What is your typical process for working with a new customer?
After getting a feel to what the customers desires are we tailor each one of our cleaning packages specifically to them.
What education and/or training do you have that relates to your work?
We have over 15 years of residential and commercial cleaning. Our desire is to improve in this ever so growing industry.
How did you get started doing this type of work?
Like most cleaning companies it started with a dream! A dream to provide exceptional service to people and having the satisfaction of owning your own business. We are cleaners at heart which made our transition to cleaning that much more seamless and enjoyable.
What types of customers have you worked with?
We work with an array of customers, from large families to bachelors, from large commercial buildings to small doctor offices. We have worked with so many different people from many different backgrounds. Our service is truly diverse.
Describe a recent project you are fond of. How long did it take?
We have a specific client who is in the airbnb business. His goal is to always provide a clean home for when he has a renter coming in. Sometimes it can be challenging especially when service needs to be provided last minute. We have have the good fortune of being very flexible with him and that has helped him increase his business as well.
What advice would you give a customer looking to hire a provider in your area of work?
I would say to any customer that is looking for quality service to pay close attention to the little details a company can provide for them. You ever hear: "you get what you pay for?" Well that applies to the cleaning industry. Quality makes a big difference.
What questions should customers think through before talking to professionals about their project?
One major question to ask: What guarantee do you provide if I am not satisfied with the job done? Do you carry any specials periodically? What products do you use? Does the price really matter?