FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
If they are satisfied w/ my service and price, then they will always know that they can count on me to help them out.
- What is your typical process for working with a new customer?
Greet the customer and identify their issue.
- What education and/or training do you have that relates to your work?
Approximately 8yrs in the IT field (technical and desktop support).