FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The majority of our projects are quoted on a fixed price basis. We will meet with you to understand your needs and develop a Project Scope document which we both approve. Everything in the Project Scope is delivered for the fixed price. Features may be added to the Project Scope and will incur an additional charge. Our philosophy is you don't pay until you're happy with our work. We'll ask for a deposit up front. Subsequent payments will be due as project milestones are met and work approved by you.
- What is your typical process for working with a new customer?
The first step is for Byte Outfitters to understand your needs. We'll meet and listen to your requires and learn more about your business and website goals. You can then expect to receive a custom quote which includes a summary of your needs and our proposed project description and scope. The majority of our projects are quoted on a fixed price basis so there are no surprises.
- How did you get started doing this type of work?
We started doing website designs for community organizations we supported. That led to doing the first website for the village where we live. Soon we were doing websites for family, friends, friends of friends. We found our passion is helping small businesses be successful online so moved from a part-time business to full-time freelance website design. We have no regrets and still enjoy helping entrepreneurs and small business owners.