FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing includes setup and teardown fees. For details, please visit our website for accuracy.
- What is your typical process for working with a new customer?
We reach out to our clients via phone, text or email. A personalized quote and contract is sent for review and upon agreement, a downpayment is collected. Design phase immediately takes place. Final payment is collected 15 days before event.
- What education and/or training do you have that relates to your work?
We studied music and photography, but our experiences and industry seminars gave us the best education.