FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies with every job depending on many factors, that being said we typically start off with a 10 to 20 hour retainer at $55.00 an hour. We also offer services such as comprehensive background reports, process serving, and more. We also offer a 10% Military Discount!
- What is your typical process for working with a new customer?
When we have a client that is in need of assistance, we like to start off with a phone call, e-mail, or to meet in person. This is you're time to explain the situation you are going though, what information you are needing, and to ask us any questions you may have. If you decide that you would like to use our services we will then send a contract for you to read over and sign as well as Payment Information. Once both of those have been taken care of, we start working on the case. We maintain contact during the investigation and give you daily updates.
- What education and/or training do you have that relates to your work?
At JRJ Investigations we have former Military Personnel, Law Enforcement Personnel as well as Civilian Trained Personnel; all drawing on one anothers experiences.