Oak Plumbing

4.5
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(11)
4.5
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11 reviews
5
82%
4
9%
3
0%
2
0%
1
9%
Customers rated this pro highly for punctuality, value, and work quality.
  • Sara H.

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    Damarus, the technician who installed my new water heater was awesome!! He not only answered all my questions, but he taught me things I really needed to know as a home owner. I will definitely call for him again!

    Nov 10, 2017Verified
  • Mark M.

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    Danny was very professional and courteous. He explained the issues and helped me with another minor concern. I would hire Oak plumbing again for sure.

    Oct 24, 2017Verified

About this pro

Our Mission Statement: To bring customer service back to the plumbing industry. How to: Not just addressing the immediate issue rather, provide options to prevent, repair, and maintain your system to best fit your family’s needs. We pride ourselves on our certified technicians evaluating your plumbing system to not only address the symptom but diagnose the cause. Our Team: Locally owned and operated, our team utilizes family values while servicing your home. All our technicians are 100% certified by our in house Master Plumber, back-round checked, and drug tested for your family’s safety. It is our pleasure and honor to serve you and we look forward to taking care of all your plumbing needs! Working with our hands to provide people stress relief. Plumbing issues are the most stressful moments for people and we want to become the hero. Our customer's safety is extremely important to us, which is why all of our technicians are fully trained, background checked, and drug tested.

Years in business

2

Times hired on Thumbtack

17

Number of employees

7
Show more

Photos and Videos

5 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      We approach jobs differently than other companies because we have found that one size does not always fit all. Our technicians will preform a full evaluation to determine not just what is wrong but also what caused it to happen in the first place. They will then provide multiple options ranging from fixing the immediate issue to preventing it from happening again, which leads to no pressure sales our customer's deciding which route they would like to go.
    • What is your typical process for working with a new customer?
      We offer up-front pricing which means our customers know the exact cost of the project before any work begins. We due a thorough evaluation which takes anywhere from 45-90 minutes and provides multiple options. We found there is always more than one way to solve a problem and not all customers are looking for the same type of fix.
    • What education and/or training do you have that relates to your work?
      The owner has 20+ years in the industry and personally certifies each technician we bring on board to ensure each of our customers get the same quality service/work. We constantly attend certifications in different products and brands to ensure we are up to date with the newest and greatest.

    Business hours

    Pacific Time Zone
    SundayClosed
    Monday7:00 a.m. to 7:00 p.m.
    Tuesday7:00 a.m. to 7:00 p.m.
    Wednesday7:00 a.m. to 7:00 p.m.
    Thursday7:00 a.m. to 7:00 p.m.
    Friday7:00 a.m. to 7:00 p.m.
    SaturdayClosed
    Coverage Area for Oak Plumbing is about 40+ miles of Benicia, CA.