FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair and competitive for the quality of workmanship and top services we provide.
- What is your typical process for working with a new customer?
For first time customers we would perform a full level 2 chimney inspection to check your entire system inside and out in order to obtain a full understanding of the existing state and conditions of any fireplaces, chimneys, vented appliances, etc.
- What education and/or training do you have that relates to your work?
We have over 10 years of experience in the Chimney and Fireplace industries, as well as masonry crews with over 25 years of experience. Our technicians are CSIA Certified Chimney Professionals through the Chimney Safety Institute of America. We are also CCP and CCR (Certified Chimney Professional and Certified Chimney Reliner) certified through Certified Chimney Professionals. Finally, our technicians are OSHA certified as well as CPR and First Aid certified.