Hired 8 times
13 years in business
(Central Time Zone)
Mon - Sat
8:00 a.m. to 7:00 p.m.
Although they were not able to remove a stain in the family room (caused by dirt as far as I know), overall, they did a good job at a fair price.Jul 11, 2018Verified
Nico was prompt and very efficient. My carpet has gone through a wedding, a graduation, a family reunion, 4 dogs of our own plus 3 that I dogsat, and a grandchild since the last cleaning. It was definitely time to have the work done. He was less expensive than what my estimate came in at, so it was a really nice surprise.Jun 6, 2018Verified
Responded quickly and excellent value for the work done. Would recommend for anyone needing carpets cleaned.May 30, 2018Verified
We will definitely use this company again to clean our carpets. The technician was prompt and friendly. He was thorough with cleaning the carpets. One hour dry time is fantastic, carpets look and smell wonderful!Feb 26, 2018Verified
Great Service and Loved the fast dry time and and no hoses running all through my house. Technician was very friendly and knowledgeable highly reccomendFeb 21, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?20% OFF Thumbtack Discount Code: TT0054 *Please note that there is a $15 service charge for each service
- What is your typical process for working with a new customer?We deliver world class customer service! Call 30 minutes before hand to ensure customer is prepared for us. We have a ten step cleaning process that starts with a detailed educational pre clean inspection explaining how our process works and making sure all customer concerns and questions are answered. After the clean we go back through the home with the customer to ensure our customer is pleased with the results.
- What education and/or training do you have that relates to your work?All Oxi Fresh technicians go through a Oxi Fresh University and weeks of on the job training ensuring we have Carpet Cleaning Professionals who are well educated and can explain how our process surpasses all others. Oxi Fresh is EPA certified safe for kids and pets and is the only company who can say we are "The Worlds Greenest Carpet Cleaner"