Master Odor Removal

Boca Raton, FL

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About this pro

How does your service stand out?

Odor treatment / removal. Autos / Homes / Apartments / Gyms / Day Care / Limos / commercial properties. We offer state of the art technology, a white-glove service, eco-friendly products,competitive prices, and excellent customer service. Green Certified Business. NEVER HARMFUL OZONE OR TOXIC COVERUPS!

What do you enjoy about the work you do?

We are an odor removal services company. We enjoy the instant gratification my customers have with each interior we service and also neutralize for tobacco, pet, food, cooking odors, water waste, mystery smells WITHOUT an up charge ever in under 2 hours!

Location

Boca Raton, FL 33433

Years in business

17

Number of employees

1

Times hired on Thumbtack

5

Reviews

11 Reviews
  • Howard T. Apr 14, 2017
    Odor Removal
    Verified Review
    WHAT AN AMAZING DIFFERENCE!
    Pet Odors and Tobacco smoke! We thought we were never going to find a company that could help us! After checking out their website, and their reviews on Thumbtack, I called to schedule an appointment for a tech to check out the odor problems in our rental home. The representative was cordial as he took my information. He also told me that the tech would be by between 5:30pm - 6:30pm. I received the courtesy call a few minutes after informing me that the tech would arrive within the half hour. The tech came in a timely fashion. He was nice and professional. After examining the problem, He gave me an estimate of how much it was going to cost me, and feeling the price was fair, agreed to have the work done right away. As soon as I signed the paperwork, the tech went to get their hypo-allergenic chemicals and fogging equipment and started when we went out for dinner. WHAT AN AMAZING DIFFERENCE! No cat odor or tobacco when we came home, and zero mess left for us. I am totally grateful and satisfied with Master Odor Removal's service.
    Alex M. Apr 15, 2017

    Thank you Howard for this great review for our service of the home prior to going on the market, thank you for your business. Best Wishes.

  • Sabrina F. Jan 25, 2017
    Odor Removal
    Verified Review
    Highly recommended
    Alex immediately responded to my query to remove an odor from my car and provided a very competitive rate. He knew I was concerned about the smell and made himself available to assist me the next day. Alex did a thorough job cleaning my car and removing the odor and he was able to perform the work at my job which was incredibly convenient. He was very professional and explained the cleaning process to me which put all of my concerns at ease. He even went above and beyond and treated all of the car seats to ensure that the smell would not return. The complimentary air freshener was also a nice touch. I would highly recommend Master Odor Removal.
    Alex M. Jan 25, 2017

    Thank you Sabrina for your terrific review of our service! Enjoy your new car! Cheers!

  • Ann E. Jan 25, 2017
    Odor Removal
    Verified Review
    Removal of odor due to tobacco
    Excellent service. Very professional
    Alex M. Jan 25, 2017

    Thank you Ann for this great review for our service of the home prior to going on the market, thank you for your business. Best Wishes.

  • Ardyth S. Dec 20, 2016
    Odor Removal
    Verified Review
    Thank you, Alex.
    Removed cat urine stains and odors and left house smelling great. Found many soiled areas we didn't even know about. Friendly, knowledgeable, and reasonably priced.
    Alex M. Dec 20, 2016

    Great meeting you both! It was our pleasure, thank you for your business and the wonderful review. Happy Holidays!

  • Lori M. Oct 24, 2016
    Great Service from Master Odor Removal
    Amazing service, amazing company, amazing people! Even with good reviews I'm still a skeptic but the reviews are true! I called for a quote today, secretly hoping to get an appointment as soon as possible. They worked wonders on my 10 year old cream carpet. Between beverage spills and my dog I never thought the bad odors would ever come out! You guys are awesome and you've earned a forever customer as long as I'm a snowbird. Thanks. Continued Success!
    Alex M. Jan 24, 2017

    We appreciate the terrific review, we service all colors of carpeting including cream - without any issues, best regards!

  • Ed B. Sep 30, 2016
    Odor Removal Service
    After receiving some of the best customer product and service from Master Odor Removal. I HAD to write a review. Business owners like him...that have a good, positive attitude, enjoy their work and do it well, deserve praise and recognition. He came out to our house and treated our S550 Mercedes after the sunroof was open during the rain and then with the heat smelled like rotten eggs...we were so impressed, we decided to have him come back, and do one of our listed rental properties that had a previous smoker tenant. On both occasions, he showed up on time, brought his smile along with equipment and got the jobs done in a timely manner.
    Alex M. Jan 24, 2017

    Thanks again for your dual business! We love helping with homes and autos for clients and will always strive to be there on time, great meeting your family!

  • Kim C. Sep 28, 2016
    Cat Urine Smell - Completely Gone!
    Had a problem with cat urine recently. Tried all of the over the counter stuff - smell would always come back after a few days. I found Master Odor Removal on line and thought it was worth a try. Mark was able to remove that lingering smell and even areas that I know had urine on are completely odor free. Anyone who has a cat knows it's virtually impossible to get that smell out but I really think it's worked this time. I would have no hesitation referring Mark to anyone.
  • Lynne C. Sep 28, 2016
    Cat Urine Smell - Completely Gone!
    I had a sick cat recently who had been urinating in the house. I used a lot of over the counter stuff but it didn't really get rid of the smell - it would come back after a few days. I found Mark at Master Odor Removal on the internet and though it was worth a try. Not only has the lingering smell gone, even the areas that I know had urine on them have no odor either. Anyone who has cats know how impossible it is to get rid of that smell completely but I really think this has done the trick. I would have no hesitation giving out Mark's number to anyone.
  • Ed B. Sep 27, 2016
    Great Service
    After receiving some of the best customer product and service from Master Odor Removal. I HAD to write a review. Business owners like him...that have a good, positive attitude, enjoy their work and do it well, deserve praise and recognition. He came out to our house and treated our S550 Mercedes after the sunroof was open during the rain and then with the heat smelled like rotten eggs...we were so impressed, we decided to have him come back, and do one of our listed rental properties that had a previous smoker tenant. On both occasions, he showed up on time, brought his smile along with equipment and got the jobs done in a timely manner.
  • James R. Sep 26, 2016
    Excellent Service & Outcome
    Highly recommend. Prompt and very conscientious. The owner, takes his time to explain his process and make sure you completely understand. His estimate was right on target, no hidden charges. Would most definitely use again!
  • Jane W. Sep 25, 2016
    Smell gone - not just covered up.
    Very happy with the service they provided. Had some guests recently who smoked in my house and it lingered after they departed. I'm sensitive to smells so looked online for options to get rid of it. Very happy that I found MOR and that they could get rid of the smell - not just mask it - it's actually gone. I would recommend them to anyone.
    Alex M. Jan 24, 2017

    Thank you for the great review of our odor removal tobacco services! Great meeting you and best regards!

Q&A

What is your typical process for working with a new customer?
Free inspection, quote and usually a 1-2 day turnaround from appointment and service.
What education and/or training do you have that relates to your work?
We service ESTATE HOMES, CONDOS, APARTMENTS, RENTALS and of course Bentley, Ferrari, Land Rover, Audi, Cadillac, Lincoln, GMC, Jaguar, Porsche, Mercedes, Car Max auto dealerships. Our company has exclusive odor vendor status with the top-tier real estate brokers in Broward and Palm Beach Counties and vendor status with many luxury hotel groups.
Do you have a standard pricing system for your service? If so, please share the details here.
Autos are $95. Homes / condos usually .15-.20 cents a sq. ft. Fee quote + inspection. If we guarantee it, we can do it within 24 hours.
How did you get started doing this type of work?
Been doing enviro friendly odor removal for over 15 years! Non-toxic, non-staining, will not track dirt (quick dry 20 minutes).
What types of customers have you worked with?
Real estate homes, condos, Real Estate Agents, Real Estate Brokers, Luxury Auto Dealerships, Apartment Complexes, Yacht Brokers, private party boats, office buildings, yoga studios, gyms, limos, buses, shuttle services, Car / truck / SUV / RV.
Describe a recent project you are fond of. How long did it take?
Cat urine, male that had sprayed in areas that the homeowners did not even realize. Received a 5 star review on Thumbtack for the services performed. Took about 1 hour.
What advice would you give a customer looking to hire a provider in your area of work?
Easy. You have some odor issues - you need an odor removal professional. We only do odor removal. Tried this and that? ONLY USE AN ODOR PROFESSIONAL THAT GUARANTEES THE WORK. This will provide you will a specialized professional like Master Odor Removal. *We do not service mattresses, clothing, and some furnishings or guarantee odor removal if recommended suggestions for replacement on inspection are not adhered to there are mitigating circumstances where odor cause is not reachable or there is a reintroduction of the odor(s) after treatment.
What questions should customers think through before talking to professionals about their project?
1. Decide if their efforts to remove odors is all they need- not expensive carpet cleaning, painting or using toxic cover-ups or poisonous ozone, harmful chlorine, etc.