What is your typical process for working with a new customer?
Free inspection, quote and usually a 1-2 day turnaround from appointment and service.
What education and/or training do you have that relates to your work?
We service ESTATE HOMES, CONDOS, APARTMENTS, RENTALS and of course Bentley, Ferrari, Land Rover, Audi, Cadillac, Lincoln, GMC, Jaguar, Porsche, Mercedes, Car Max auto dealerships. Our company has exclusive odor vendor status with the top-tier real estate brokers in Broward and Palm Beach Counties and vendor status with many luxury hotel groups.
Do you have a standard pricing system for your service? If so, please share the details here.
Autos are $95. Homes / condos usually .15-.20 cents a sq. ft. Fee quote + inspection. If we guarantee it, we can do it within 24 hours.
How did you get started doing this type of work?
Been doing enviro friendly odor removal for over 15 years! Non-toxic, non-staining, will not track dirt (quick dry 20 minutes).
What types of customers have you worked with?
Real estate homes, condos, Real Estate Agents, Real Estate Brokers, Luxury Auto Dealerships, Apartment Complexes, Yacht Brokers, private party boats, office buildings, yoga studios, gyms, limos, buses, shuttle services, Car / truck / SUV / RV.
Describe a recent project you are fond of. How long did it take?
Cat urine, male that had sprayed in areas that the homeowners did not even realize. Received a 5 star review on Thumbtack for the services performed. Took about 1 hour.
What advice would you give a customer looking to hire a provider in your area of work?
Easy. You have some odor issues - you need an odor removal professional. We only do odor removal. Tried this and that? ONLY USE AN ODOR PROFESSIONAL THAT GUARANTEES THE WORK. This will provide you will a specialized professional like Master Odor Removal. *We do not service mattresses, clothing, and some furnishings or guarantee odor removal if recommended suggestions for replacement on inspection are not adhered to there are mitigating circumstances where odor cause is not reachable or there is a reintroduction of the odor(s) after treatment.
What questions should customers think through before talking to professionals about their project?
1. Decide if their efforts to remove odors is all they need- not expensive carpet cleaning, painting or using toxic cover-ups or poisonous ozone, harmful chlorine, etc.