FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All quotes are negotiable!! As a reminder, we would like to say that without seeing some jobs we can only estimate the cost of a job. For our first time cleaning clients we offer a 10% discount; for recurring clients that are new customers, we offer a 20% discount. All new customers we offer a 10% discount. We offer extensive cleaning packages, deep clean, standard clean, basic clean and custom cleaning packages. For recurring cleaning jobs, the first clean may sometimes have a higher fee. The following clean usually is cheaper.
- What is your typical process for working with a new customer?
I like to get to know a little about my customers and get a general idea of the customer's expectations for a finished project. That may include a sense of their own style and personality; Or the purpose for the project to help guide in delivering quality work and customer satisfaction.
- What education and/or training do you have that relates to your work?
I have 23 years of experience in the construction field. I've been very fortunate to have had not only one of southern Louisiana's best and most competent contractors, but someone who took the time to show me the correct way, but also instilled in me a type of work ethic passed down through generations of carpenters and contractors that can be a rare find. My keen observance and willingness to learn made grasping knowledge and perfecting skills a very simple task. Nichole started learning about house cleaning at a very early age from her grandmother. Even before that she was always eager to help with chores and keep her room nice and tidy. You must be wondering, ' how could you possibly know that?'. She and I have known eachother since childhood, lived across the street from eachother, and our families have been very close for over 40 years. So, I would say we are a family oriented business, family owned, and family operated. We take pride in taking care of your family, by taking care of their home. Nichole has over 25 years experience in the cleaning industry. She started out cleaning for her family members, then on to working for a cleaning agency, to a privately owned cleaning business, and finally to owning her own cleaning business. Through the years she obtained clients in the new construction cleanup industry with 12 years experience in that area of her field. She continues to broaden her knowledge through research and reading. Keeping up to date on cleaning products, types of products and material types that require cleaning, and Green cleaning, etc.