FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I usually charge for the hour at $35 per hour. There are some jobs, particularly in furniture assembly that take a good deal of time, and charging per hour becomes unreasonably expensive. In those cases I work out a per piece of furniture price with the client before proceeding. I do not mark up the price of materials that I buy for the client, even if I get a contractor's discount on the purchase. I do not charge for drive time to and from the site, nor do I charge for time spent researching the project. All on site estimates are free of charge.
- What is your typical process for working with a new customer?
When I submit an estimate I try explain in detail how I arrived at that estimate and how unforeseen issues on the job might impact the estimate. Once my estimate has been accepted I work with my client to determine the best day and time for me to do the job. I use email, text and telephone to stay in close contact with the client until the job is complete. On the job, I take a moment to explain what I am doing, what materials I am using and answer any questions or concerns that my client might have.
- What education and/or training do you have that relates to your work?
I have a college degree and thirty eight years of experience in management for a large national bank. This background allows me to be able to understand my clients' needs and concerns and it gives me the ability to clearly answer my clients' questions. I have thirty five years experience in handy man work and have built a large bedroom, two bathrooms, a workshop and a wood storage shed for myself and have been doing handyman/maintenance work as a hobbyist for friends and family for years.