|Sunday||12:00 a.m. to 12:00 midnight|
|Monday||12:00 a.m. to 12:00 midnight|
|Tuesday||12:00 a.m. to 12:00 midnight|
|Wednesday||12:00 a.m. to 12:00 midnight|
|Thursday||12:00 a.m. to 12:00 midnight|
|Friday||12:00 a.m. to 12:00 midnight|
|Saturday||12:00 a.m. to 12:00 midnight|
Clean Zen Cleaning Services
About this pro
I was not home when the cleaners came, but my husband was. He said that it seemed like it was the first time they had ever cleaned a house. When my husband asked about how the process usually worked, the response he got was "it's my first time." The response likely in part due to language barriers. While the actual cleaning work was satisfactory, having strangers come into your home to clean is very much about trust, comfort, and customer service - all of which were lacking in this experience.May 16, 2018VerifiedChristine A.'s reply
Hi Allison S. I am glad the cleaning went well. I sincerely apologize for the lack of trust and customer service, but we are here to make things right. I spoke with Andrea, your assigned professional cleaner. I think it was a misunderstanding, it was not her first time cleaning, she has more than 17 years of experience. I think if you had a chance to meet her first hand, you will see that she's very hard working, warm, and very trustworthy. There may be a language barrier, but she is still learning and has great conversational english. We want to offer you a complimentary free cleaning for the next cleaning appointment on us. We also hope you can meet Andrea this time and possibility see the qualities I see in her. Let us know what you think, Cleanzen Happiness Team
On time, hard worker, stayed focused and did a great jobOct 30, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We offer flat rate, transparent pricing for our routine cleans. We also offer an hourly rate if you would like to customize your service.
- What is your typical process for working with a new customer?After you have booked with us, expect a call to both confirm your appointment and your goals for your house cleaning. The first call will be short but will help us get familiar with you so that we can learn how to best serve you while you get to know us and our process.
- What education and/or training do you have that relates to your work?Each of our background checked professionals have extensive cleaning experience and follow a standardized process to ensure that each of your services meet our standards and yours.