FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My standard pricing is based on the work needed. I always to be fair and honest with pricing because I want a happy customer experience. I know the prices on the market and try to be reasonable with the customer.
- What is your typical process for working with a new customer?
1. Find out the problem. 2. Honest approach about the problem. 3. Teach customer 4. Resolution
- What education and/or training do you have that relates to your work?
Nortel DMS-250 Maintenance Yosemite 101:Mac OS X Support Essentials v10.10 AOTMP Telecom Certification AOTMP Wireless Management Certification Nortel Opetra DX Blackberry Enterprise Level I Microsoft Certified Professional (MCP)) Siemens HiPath 4000 switch Understanding Network Fundamentals Lucent 5ESS-2000 Switch Overview Interconnecting Cisco Networks Devices (ICND) Centest 650 Test Device Cisco VSC3000 Soft switch Siemens HiPath ProCenter Administration. Currently working toward completion of BS degree in Information Technology. ASSOCIATED DEGREE IN ELECTRONICS(1984) University of the District of Columbia