|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Dr Duct Cleaners LLC
About this pro
I hired Dr. Duct to do the duct clearing in 7/2. Frank did a decent job do the cleaning. However, after the vent was cleaned, the AC stopped producing the cold air. I made a service call to ask a HVAC guy to fix the problem only to find out that there were two wires disconnected in the panel around the motor. Frank was the only one who touched that area the day before. After reconnecting the wire, everything works fine. I texted Frank to explain everything, he agreed to pay half of the HVAC service call. I followed up with him a week later, he said the check is on the way. To this day I haven't received the check yet. I wouldn't trust this company. P.S. After Frank read my review here, he reached out to me immediately and told me he asked the company to issue me $50 refund he agreed upon, he didn't know why it didn't arrive to me yet. He did electronically transfer to me $100 full refund for my HVAC service. Hopefully this is just an incidence and won't happen again. I updated my review from previous 2 stars to 3 stars now.Jul 20, 2018Verified
They did a good job with cleaning my dryer vents and were fast- probably about 20 min tops! They were also considerate of our home and took off shoes to walk on carpet to get to my dryer! Both were professional and respectful and exactly did I wanted for the job. They also cleaned up after their work and put things back the way they were. I would hire them again!Jul 11, 2018Verified
The only thing that kept us from 5 stars was that there seemed to be a communication problem with the tech, Dan and the office, Frank. Dan arrived 2 hours past the scheduled start time but once he arrived he was professional, neat and seemed to do a good job. We would use this company again.Jul 6, 2018Verified
Very easy to work with and a great value. Will definitely call them next time we need these services again.Jun 25, 2018Verified
Frank and his partner did nothing short of an amazing job with Cleaning our Air Ducts! Very thorough and extremely professional! Rest assured that they treat your house like their own.. if something is moved it is put back exactly how it was before! I highly recommend using them!Jun 5, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Our customers can always check our pricing on website or just simply email us or make a call.
- What is your typical process for working with a new customer?First of all, we explain him how is the cleaning done. After that, we ask for additional questions and if everything goes fine we make an appointment.
- What education and/or training do you have that relates to your work?Our Team have more than 5 years experience and over hundreds of satisfied customers.