About this pro
1 year in business
66 hires on Thumbtack
Additional services needed
I would highly rate Mars. They were prompt professional and lovely to deal with. I found they were reasonable and true about the costs. I plan to use them againSep 19, 2018VerifiedMars Transportation Services's reply
Great guys! The move went off without a hitch. There were a few snags in our plan, but they were flexible and came moved right along from PLAN A to PLAN B. Nice people. Very intelligent. I had to pick up furniture from my dad's apartment and distribute it to two locations in NYC.Jul 18, 2018Verified
Mars transportation did an excellent job with my moving! They answered all questions I had and accommodated with supplies I didn't have. Mars was very responsive and very professional! I will DEFINITELY use them again!Sep 15, 2018Verified
Reasonable with the price. There was a problem with the truck the day we were scheduled, so we had to postpone to the next day, and then we got started a little late. The movers were great guys, professional, careful, friendly. Thanks!Sep 13, 2018Verified
Excellent choice going with Mars. Man we’re respectful, and professional. The only thing I would suggest is to read contract in its entirety. I was unaware that I had to pay for covering some of the furniture. To cover the TV with a cut up cardboard box and tape was $40.00 that seemed quite excessive. Also putting a blanket on my dresser with tape was another $40.00. The most annoying of all charges was $50.00 for gas and the distance was under 22 miles. That being said the actual moving men were wonderful Respectfully Anne CurrySep 7, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Our apporach is work with our customers. We research whats trending on a daily basis. We offer better offer better prices than our competitors. We offer a match or beat price system.
- What is your typical process for working with a new customer?Finding out what the customer needs done is very important. Whats junk to us may not be to someone else. However communication is key. We attempt to build a clientele base on a referral system.
- What education and/or training do you have that relates to your work?My crew is very experienced and my mentor as well as partner has taught me so much. We have the years and experience to get it done and have no problem going the extra mile for our customers.
|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|