Discount Garage Doors, Inc.

4.5
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(93)
4.5
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93 reviews
5
80%
4
9%
3
2%
2
4%
1
5%
Customers rated this pro highly for value, punctuality, and work quality.
  • Michael M.

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    Make sure you use a technition that knows how to fix things withought breaking other things. Had springs replaced. He broke the cable pully and attachments after the repair and made sure he added the cost to my bill. Not good business practice.

    Feb 15, 2018Verified
    Discount Garage D.'s reply

    We're sorry to hear your dissatisfaction. For your particular situatin, the springs were replaced and the technician left a recommendation that you replace the cables and pulleys. His recommendations were declined. 2 weeks later, your cable then broke. When you called to complain, we advised we could send a technician out right away but reminded you that per his last visit he recommended those repairs so there would likely be additional charges. You felt those parts should be replaced for free. Unfortunately, that's now how it works. We always stand by our product. We don't ever warranty product we didn't install.

  • Ray S.

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    The new door is on order and if the work quality of that, in a few weeks, is like the initial contact, it will be great. Adam who came out was professional, pleasant, timely and he knows his stuff.

    Feb 6, 2018Verified
    Discount Garage D.'s reply

    Thank you for sharing that! We appreciate it!

About this pro

We offer Same Day Service Calls for Free! Other companies in our industry charge $50 - $90 for a service call and they will only waive that cost if you agree to their repair work! We don't charge at all for a service call. We will come to your home, diagnose your repair or replacement options, and give you a written quote prior to doing any repair work! If you decide to get the work done, we are fully equipped to complete every repair right then and there. If you choose to get a second quote, we will leave you with our written quote and you won't be charged anything for that trip! We believe our experience, knowledge and prices set us apart from our competition and we're willing to show you for free. We enjoy making people's lives easier. Nobody want's to deal with a home repair. They're costly and you never know if the company you're hiring is the right company. That's why we go above and beyond to ensure your comfortable with us, as a company. We are state licensed and insured. ALL of our employees are background checked and drug tested. We clearly display our license number on our vehicles and invoices. We offer a completely free service call to get you a diagnosed, written repair quote. We try to make our customer's lives easier, and we enjoy that.

Years in business

20

Times hired on Thumbtack

137

Number of employees

60
Show more

Photos and Videos

15 photos and 1 video

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      In the garage door industry prices can vary greatly according to the job. This is why we're proud to be the only garage door company of our size to offer a free service call and have a technician come out right away to diagnose your problem and provide you with a free quote to fix your doors. We never charge a service fee, whether it's regular business hours, after hours or weekends.
    • What is your typical process for working with a new customer?
      Our typical process is to send a technician to our customer's home at no charge to provide a free written estimate on the cost of repairs. If the customer chooses to get the repair work done, our techs have fully stocked trucks and are able to provide the repairs immediately, often getting a customer's door working within the hour.
    • What education and/or training do you have that relates to your work?
      All of our technicians are factory trained and certified in addition to continued on the job training. We pride ourselves on having the most well trained staff in the industry which allows us to fix the majority of repairs on the spot without having to inconvenience our customers by making them wait until later to have a working door.

    Business hours

    Eastern Time Zone
    Sunday8:00 a.m. to 12:00 midnight
    Monday8:00 a.m. to 12:00 midnight
    Tuesday8:00 a.m. to 12:00 midnight
    Wednesday8:00 a.m. to 12:00 midnight
    Thursday8:00 a.m. to 12:00 midnight
    Friday8:00 a.m. to 12:00 midnight
    Saturday8:00 a.m. to 12:00 midnight
    Coverage Area for Discount Garage Doors, Inc. is about 70+ miles of Brooksville, FL.