FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are always completely upfront with all our costs. There are never any hidden fees or extra costs when working with us. We also offer discounts for those that need several items that all follow the same brand image (brochures, postcards, website, etc).
- What is your typical process for working with a new customer?
When working with customers we like to talk with them before we ever start designing anything. See if they have any ideas of the direction they want to go with their design - if they have seen something they like and want to use as the base idea for their own piece or if they are completely flying blind. Either way, we can help put them on the right track and keep them there.
- What education and/or training do you have that relates to your work?
All of our designers and videographers have degrees in their fields.