FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Visit prices are based on the service you need; Potty Break, Dog Walk, Vacation Service, Private Boarding in a sitters home. We do not charge by the hour; we take the time needed to perform the service you requested.
- What is your typical process for working with a new customer?
You will have a primary sitter, whom you will meet prior to service. We will come to your home to introduce ourselves, get to know you and your pet(s), learn where things are and how you want things done, and review the types of services we offer to determine what best suits your desires and your pets needs. If you need vacation service, we also discuss house sitting tasks you would like done (bring in mail, alternate lights/window treatments, take garbage cans to curb, water plants/gardens, etc.).
- What education and/or training do you have that relates to your work?
Many of our sitters were vet technicians or worked for a groomer or in other pet-related occupations. Most have volunteered many hours at a humane society. All sitters are Pet First Aid Certified, which certification is renewed every 2 years by taking a course and passing testing.