|Monday||7:00 a.m. to 5:00 p.m.|
|Tuesday||7:00 a.m. to 5:00 p.m.|
|Wednesday||7:00 a.m. to 5:00 p.m.|
|Thursday||7:00 a.m. to 5:00 p.m.|
|Friday||7:00 a.m. to 5:00 p.m.|
|Saturday||7:00 a.m. to 5:00 p.m.|
Sunshine Elite Cleaning, Inc.
About this pro
The cleaners showed up late, left the house without informing us, after having finished only half of it -- the lower floor. They left the wood-floor so wet that I had to come after them and dry it with towels. We called the office to ask why it is they did not even tell us they left the house and also asked when would they finish the house. They said they had some emergency and will ask others to come finish the job. That never happened. The most unprofessional experience we ever had in this business.Feb 16, 2018VerifiedSunshine E.'s reply
Good morning Corina, I am so sorry to hear that you had such a bad experience with our company. Did we clean your home eight months ago or was this a recent experience? Please know that we are under new ownership. We do guarantee our service so if at any time you were unsatisfied we are happy to return and fix anything not completed to your satisfaction. I am sorry if you weren't made aware of that. I want to extend our apologies once again that the experience with our company was not a good one. Thank you for the feedback. Kindly, Sunshine Elite Cleaning
Sunshine Cleaning has been nothing but professional and going over and above all expectations. Such a great find!Feb 2, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Sunshine Elite customizes the prices based on the customer's needs. We like to provide a guaranteed price once we need with our customers and walk through the home. If it's a one time cleaning and not recurring service we have an hourly rate of $45/hr for a cleaning speicalist or $90/hr for 2 cleaning specialists. Most homes greater than 1,500 sq ft benefit more from 2 cleaning specialists at a time.
- What is your typical process for working with a new customer?Sunshine Elites goals are to get a understanding of our customer needs, and what they expect from a cleaning company. Therefore is important to the company that a free in home consultation is set up. This give Sunshine Elite Cleaning and opportunity to see the home and meet with the customer.
- What education and/or training do you have that relates to your work?Our cleaning specialists receive training on a weekly basis to better our service and the quality of our cleaning