FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I NORMALLY CHARGE BY THE SQUARE FOOTAGE OF A BUILDING OR BY THE HOURLY RATE ,FOR MY EMPLOYEES, AND I INCLUDE FEES FOR TAXES,COST FOR INSURANCE SUPPLIES AND OTHER OVERHEAD EXSPENSES
- What is your typical process for working with a new customer?
DETERMINE WHAT TYPE OF WORK IT IS COMMERCIAL CLEANING OR CONSTRUCTION CLEANING.DO A WALK THRU ESTIMATE TO DETERMINE THE SCOPE OF WORK,CHECK SQUARE FOOTAGE OF PROPERTY, THAT NEEDS TO BE DONE,CHECK FREQUENCY OF HOW MANY TIMES PROJECT NEEDED TO BE DONE, DETERMINE IF THERE IS A DEADLINE FOR PROJECT NEEDED TO BE DONE,DETERMINE IF CUSTOMER IS A CONTRACT OR NON CON CONTRACT CUSTOMER, DETERMINE IF DEEP CLEANING, FLOOR CARE, WINDOWS, ETC NEEDED TO BE DONE , CHECK IF CLIENT AFFORDABILITY OF THE SERVICE, DETERMINE HOW TO BE PAID BY CLIENT, SCEDUAL TO BEGIN THE PROJECT/ WORK
- What education and/or training do you have that relates to your work?
FORMER FRANCHISE OWNER WITH COVERALL JANITORIAL SERVICE SCHOOL, SELF EDUCATION READ VARIOUS BOOKS ON JANITORIAL AND POST CONSTRUCTION CLEANING, CUSTODIAL OPERATIONS AND MANAGEMENT BOOKS, CLASSES FOR CLEANING THRU JON DON, AND OTHER SOURCES,EDUCATION ON WEBSITES VIA BOMA, ISSA, READ TRADE MAGAZINES ON THE CLEANING INDUSTRY, ATTEND BUILDING CONTRACTOR TRADE SHOWS AND MEETINGS,