|Monday||12:00 a.m. to 12:00 midnight|
|Tuesday||12:00 a.m. to 12:00 midnight|
|Wednesday||12:00 a.m. to 12:00 midnight|
|Thursday||12:00 a.m. to 12:00 midnight|
|Friday||12:00 a.m. to 12:00 midnight|
|Saturday||12:00 a.m. to 12:00 midnight|
Falkin Pest Control
About this pro
Summer W.Jun 7, 2018Verified
They quote a price initially and try to sign you up fora quarterly service. Bad technique to lure customers. BewareJun 7, 2018VerifiedDan W.'s reply
Sanjay, Thumbtack recently changed the way quotes are sent. They don't allow us to send quotes explaining the details anymore so you only see the discounted price for initial service. This should also have been explained to you over the phone so we failed to do this. Again, we do apologize
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- What should the customer know about your pricing (e.g., discounts, fees)?We do not usually recommend one time services. Pest control is is like weeding your garden. If you quit doing it, they will come back! We always like to set our customers up on an annual pest control plan. For approx. 30 bucks per month you are getting us on call for you, we will come out any time! We will show up to do your service quarterly, bi-monthly or monthly depending on your pest needs. For signing up with us, we will do your first service for half price! Call us now!
- What is your typical process for working with a new customer?We make it simple. Set up an appointment with a quick phone call, then everything else is done through email and text. All paperless. Our tech will have a tablet or phone to complete and detail your appointment. You also have a customer portal to see a history of services and make secure CC payments. We can also notify you prior to service, do 30 minute call ahead, etc. Our pro will show up and get to work!
- What education and/or training do you have that relates to your work?17 years actively engaging in structural pest control practice. We hold the highest level of license through the Texas Department of Agriculture. Termite control, general pest control, rodent control and mosquito control is what we are best at.