|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
About this pro
very knowledgeableJul 24, 2018Verified
I hired Probuiltco.llc for a full roof replacement and was left extremely satisfied with not only their professionalism but also with their ability to keep me up to date on the status of the repairs. Stan & Bill both came out to walk the property with the insurance adjuster and were able to point out things that I had missed from the roof related water damage. They were without a doubt instrumental in helping me get the insurance claim processed. Work was completed in a timely manner and without any problems. I was so please with how my roof turned out that I hired them again for some siding replacement work and helping me get the exterior of my NC house up to date.Jun 19, 2017Verified
After getting several vague inquiries and 'quotes' from others on Thumbtack which were immediately moved into the metaphorical rubbish bin, my wife and I narrowed our choices down to two local companies: PBC, LLC, and a competitor not listed on Thumbtack. Stan and Bill set up a time promptly to assess our roof, and gasp, actually took the time to get a ladder, climb to the a part where the pitch wasn't steep, take photos of visible damage, etc. (trust me when I say that some roofing companies will try to just point out the damage from the ground level without lifting a finger). During their visit, they had a folder prepared with line item quotes, aerial views, general information about the stuff needed, etc. which struck me as being, well, quite organized. The overall quote from PBC was just ever slightly better than the competitor (the competitor had a similarly organized proposal), so we chose PBC, LLC. Communication with Stan and Bill (mainly Stan) was clear and concise from Day 1. When he said, "Someone's dropping off the roofing materials on [x] day by [y] time," that happened. When he said, "The roofers are starting work on [x] day by [y] time", it happened. Start to finish, our roofing project of approximately 20 squares took 3.5 working days: first day was tear-off, 2nd and 3rd day were install/repair, and half a day more of debris removal. Speaking of debris removal, I'd have to go outside right now and specifically look for any errant shingles, nails, or other materials. The crew/Stan/Bill probably got 99.999999 percent of everything, which is greatly appreciated since our dogs enjoy running about in the yard. We also had them do 2 handyman'ish jobs - removing a large piece of tempered glass from a previous owner, and fixing our chimney sweep-out door. Both were done in a timely and clean manner. Really happy with the way our roof looks, and thanks again for the fantastic overall service!Jan 26, 2017Verified
They were quick and got the problem resolved right away.Jun 21, 2018Verified
While there is nothing intrinsically exciting about needing a roof replacement, I could not be more pleased the whole experience. The price was very competitive, the communication was direct and professional, I received a quality product, and the cleanup afterwards was meticulous. I highly recommend this company if you need a new roof.Mar 18, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We are fairly priced on our projects. Depending upon the complexity of the project will determine additional costs. We do standardize our pricing and most of our construction estimates are based on standard square measurements which equate to a fixed cost.
- What is your typical process for working with a new customer?Meet with customers immediately to assess and review needs. Build a trusting rapport immediately to help customers feel comfortable with members of our team. We like to provide the best customer service available and it is imperative that we meet with them to discuss the project to provide an accurate estimate.
- What education and/or training do you have that relates to your work?We are passionate about our products and services. Our staff is highly trained and skilled. Our project managers have significant education in management and product knowledge.