FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices have no hidden charges unless we walk into a disaster. All prices include pre treatment, spot removal, cleaning of the carpet, raking/grooming of the carpet and deodorizer.
- What is your typical process for working with a new customer?
We gather as much information as possible about the job that is being done. We give a price of how much the job will be. The customer then has an option whether to hire us or not. If hired we then set up a time and day to fit our customers needs. We perform the job, and payment is done after the job is complete and the customer has walked around and is satisfied with the work that was performed
- What types of customers have you worked with?
All types. Some days we walk into houses with grease, dirt, and spills covering 100% of the carpet. Other days we walk into houses with brand new carpet. We treat every job the same; do the best we can to make sure your carpets are the cleanest in town!