FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I prefer to understand the scope of the work and create a package price that meets my clients' needs. I consider the amount of hours, how many participants will be attending, any travel, the goals and objectives and then offer a thorough quote.
- What is your typical process for working with a new customer?
We start with a discovery and exploration session – always 20 minutes complimentary – so both parties can decide if there is a fit. It is very important for me to understand my client’s needs and expectations. I will offer all my contact information – schedule and from there if the client wants to move forward, draft a formal proposal or agreement. Depending on the nature of the event, I will often offer follow-up materials for the group on a private web page, a copy of the presentation if appropriate, and for retreats 30, 60 and 90-day support.
- What education and/or training do you have that relates to your work?
As a CCE Board Certified Coach, I have coached over 3000 professionals in varying fields and have been tapped as a speaker and trainer on topics including Personal Branding, Adversity, Empowerment, Leadership and Resilience. . My background includes 20+ years working across public, private and non-profit sectors in strategic communications, program development, reputation management and organizational effectiveness. Bringing insights from Interpersonal Neurobiology, (IPNB) the study of neuroscience, psychology and relationships into much of my work, strengthens my understanding of effective leadership development and contributes to my tools for maximizing resiliency potential in people and teams. Clients have included everyone from line workers to mid-management and executive levels including but not limited to: Delaware Division of the Arts, First State Heritage Park, San Diego Health and Human Services, Western Municipal Water District, Abbott Vascular, University of Baltimore, Portland State and the Boys and Girls Club of Carlsbad, CA.