JCR Roofing

Charlotte, NC

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About this pro

My name is Ivan Ramirez, the owner of JCR Roofing. I have over 10 years of experience in roofing. We do repairs, tear-offs, and re-roofing on all residential and commercial roofs. We are also experienced with interior and exterior painting and gutter installation.

I created JCR Roofing almost 5 years ago. I am bilingual, precise and abide by all OSHA rules and regulations.

I provide dump, transportation, and all my own tools and equipment to get the job done. I have a loyal 5 to 6 man crew. The quality of all our work is guaranteed.

Location

Charlotte, NC 28215

Background check

Complete

Years in business

7

Times hired on Thumbtack

21

Reviews

19 Reviews
  • Carl S. Jan 31, 2016
    Gutter Cleaning and Maintenance
    Verified Review
    Owner was very responsive and did a great job cleaning out my gutters for the price he committed.
  • David C. Jan 19, 2016
    Roof Repair or Maintenance
    Verified Review
    Came and repaired leaking windows. Were quick and responsive and offered a fair price.
  • Felton M. Jan 12, 2016
    Roof Repair or Maintenance
    Verified Review
    prompt, professional, affordable. I will definitely use them again.
  • Tonya M. Jan 6, 2016
    Roof Repair or Maintenance
    Verified Review
    Courteous, quick response, knowledgeable, fair pricing.
  • Martin R. Jan 1, 2016
    Roofing
    Verified Review
    Ivan was prompt, effective and reasonably priced.
  • Edric W. Dec 12, 2015
    Roof Repair or Maintenance
    Verified Review
    We had a roofing repair done..everything went great.
  • Steven W. Dec 4, 2015
    Roof Repair or Maintenance
    Verified Review
    Great job and fixed the other guy's mistake.
  • Joseph B. Nov 25, 2015
    Roof Repair or Maintenance
    Verified Review
    JCR showed up the next day after my request, took pictures of the issues, shared insight about how to prevent future problems, and fixed the issue we were having.
  • Quincy C. Nov 17, 2015
    Roof Repair or Maintenance
    Verified Review
  • Ryan D. Nov 11, 2015
    Roof Repair or Maintenance
    Verified Review
    Ivan responded with an estimate quickly and was available to come out the following morning. He arrived promptly and had everything needed to repair my roof. He finished the job quickly and ensured that it was completely sound by explaining each step to me along with detailed pictures. I definitely recommend Ivan for your roof repair and plan to use him for any future projects.
  • Richard M. Nov 10, 2015
    Roof Repair or Maintenance
    Verified Review
    Home inspector discovered a roof leak near plumbing vent. Called Ivan and met with him at house. The cause of the leak was determined and all repairs completed within 2 hours. I observed the repair process and can confirm that they were done professionally and completely. He also inspected all the other vent stacks as well. As a 30 year general contractor I can easily recommend Ivan for his roofing work.
  • Matt A. Nov 9, 2015
    Roof Installation or Replacement
    Verified Review
    From start to finish, i couldnt be happier with JCR Roofing! Very professional work crew. The weather wasnt the best, but that did not stop them. The owners are real nice, and keep their word. I highly recommend that you give them a call for your roofing needs. I do believe its the only call you need to make! Dont cheat yourself, call them today! Thanks again.
  • Lisa H. Nov 4, 2015
    Roof Repair or Maintenance
    Verified Review
    Great expierence fast dependable and honest would recommend them to anyone and would use them again i was very pleased with there work and estimate !!!
  • Paul S. Nov 3, 2015
    Roof Repair or Maintenance
    Verified Review
    Ivan was quick to respond to our inquiry. He showed up exactly when he said he would the following morning,identified the problem, gave a quick quote and fixed our roof. He also found additional roof leaks and water damage that we didn't even know existed. He was extremely nice and we are very happy with his work
  • Amar S. Oct 4, 2015
    Roof Repair or Maintenance
    Verified Review
    I needed help to fix the roof for couple of leaks. The owner is detail oriented, keen to solve the problems. Reasonable price. Prompt and courteous service.
  • Mark D. Oct 4, 2015
    I had JCR Roofing do some work for me. I was very pleased and the work and the professionalism of the company. They were very time efficient and did a great job on my roof. I would for sure give the a call again if I need any other work done. Thanks for a job well done.
  • Annette T. Oct 2, 2015
    Roof Repair or Maintenance
    Verified Review
    What an easy and wonderful experience. Ivan got back in touch with us immediately. It was actually raining in my office inside the house and we were heading for a very storming next few days Ivan came and gave an estimate, explaining each step he would take by showing me pics of our leaking roof. Gave me a reasonable estimate and could have his crew on my roof within a couple of hours. Worked thru rain until the job was done. Very polite and knowledgeable. So thankful he called first. Would recommend to my best friend and will definitely keep that phone number as my contact for future work.
  • Susanne H. Sep 30, 2015
    Roof Repair or Maintenance
    Verified Review
    I had a leak in my attic area that needed to be repaired. Ivan sent a message back to me through Thumbtack very quickly. He and his lovely wife made an appointment to come out the next day. His wife, Vanessa, called the day of the appointment to let me know they were on their way. As soon as they evaluated what needed to be done they went and got the materials and a crew and they were back within about a hour to do the work. They were very good about explaining everything and taking pictures as they went along to show you what was found and what was repaired. He even found a few other minor things that needed to be repaired that he took care of as well. The team cleaned up everything and were great to work with. I would definitely recommend Ivan and will certainly be calling him again if any future roofing projects arise!! Thank you!
  • Vanessa C. Sep 25, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    The owner was a very nice guy. He spoke very good english. They got to the house early and had it finished that day. They covered all my flower beds and made sure not to flatten or break them. When cleaning up, they made sure all trash and nails was out the yard and driveway. I would refer him to someone looking for a Good roofer. Very outstanding work. Doesn't seem like he was rushing or half assing the job.

Q&A

What is your typical process for working with a new customer?
Once I get in contact with the customer, we set up a day and time convenient for them for me to able able to come out to the address. When I arrive at the home of the customer, I greet them at the door and introduce myself and let them know what I am there to do. For a typical appointment, I usually do the initial estimate. That is where I take a look at the house as I walk around it and then climb up the roof to examine the top to see what damage I can find and take measurements of all angles, count vents, pipe boots, skylights, etc. Then provide them with an estimate form I fill out stating exactly what is going to be done with the final estimate quote located at the bottom. I like to include my customers the whole way through a job once I am hired. For instance starting from when I come out to do the estimate, since it is hard for my customers to get on the roof I take pictures of everything I find, show them before I start anything, take after pictures, and explain everything I am going to do and answer any questions they may have. My customers have a say and knowledge in how I do their roof from beginning to end. Once finished, I clean up all debris and nails then go to greet the customer at the door once more and inform them I am finished and show them the completed pictures, make sure they are satisfied, and ask if there is anything else I can do for them. I like when my customers feel as if they was there through the whole process.