FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our basic computer diagnosis and repair starts at $25 for diagnosis and the first hour of work performed; an additional $25 is charged per hour that work is performed.
- What is your typical process for working with a new customer?
Assess the customer's needs, formulate a plan of action, execute the plan to ensure the best customer service is provided.
- What education and/or training do you have that relates to your work?
CompTIA A+ Instructor for multiple years and 5+ years in the IT industry.