Mobile Services Moving Assembly Delivery

Chicago, IL

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About this pro

How does your service stand out?

Very experienced team in the field of moving. We will be prompted and very professional when assisting with your household items FULLY INSURED- ASK ABOUT OUR FURNITURE ASSEMBLY SERVICES

What do you enjoy about the work you do?

We enjoy the pleasure of leaving our customers satisfied with a job well done. Customer will be at ease with our work ethic and professionalism

Location

Chicago, IL 60624

Background check

Complete

Years in business

7

Number of employees

8

Times hired on Thumbtack

111

Reviews

50 Reviews
  • Eva K. May 30, 2017
    Furniture Moving and Heavy Lifting
    Verified Review
    I recently hired Mobile Services to help with my move and was disappointed with service as the two hours progressed. Additionally, I called to speak with the owner about my experience and received no call back. I would assume that (like most businesses) they would like to know how their customers felt and if there was anything that could be approved upon. ​I hired Mobile Services based on the ease and reviews I had seen online (Thumbtack). The men I was connected/contracted with were nice, but careless with my items. I watched them slide small kitchen appliances into the moving truck, pack boxes of books on top of boxes marked FRAGILE (picture frames) in my storage unit and scratch up two pieces of my furniture (a coffee table and my dresser drawer). The older man was also very concerned with payment and made sure to mention several times that I should not include the tip with the original payment because of how long it would take for them to be reimbursed. When asked to fill out paperwork after the move was complete, I felt like I couldn't give an honest review with them watching over my shoulder. The older man tried to charge me for 2.5 hours of work when the move realistically only took 2 hours. They arrived after the 10:30am appointment time and didn't start moving my items until around 10:45am. We finished the move at 12:51pm. I said I was more than happy to pay for the extra 6 minutes of work, but I was NOT going to pay for an extra half hour especially when they were not on time. Additionally, at the end of my move, it was difficult to get in touch with the owner (Derrick W.) of Mobile Services to send payment. We spent ~10-15 minutes waiting for a callback from him to send payment. The help was GREATLY appreciated, but I would have loved a little more appreciation and respect for my items.
  • P. S. May 26, 2017
    Furniture Moving and Heavy Lifting
    Verified Review
    Very nice and polite young men. They were professional and did a great job moving my items. Willing to please and go out of their way to make sure your happy. I admire their drive. I recommend these young men and I will use them again.
  • Gaylyn M. May 14, 2017
    Furniture Moving and Heavy Lifting
    Verified Review
    The guys did a great job. Friendly and great workers! Thanks
  • Devan B. May 13, 2017
    Local Moving (under 50 miles)
    Verified Review
    Movers were on time and were very efficient. Will look into using again with my next upcoming move.
  • Diane G. May 5, 2017
    Furniture Moving and Heavy Lifting
    Verified Review
    We hired for assistance in moving heavy furniture. The service was timely, professional, and overall....AWESOME!!! We will refer Derrick and this service to anybody!! Thank you again! Diane and Sam
  • Kelly D. May 3, 2017
    Furniture Moving and Heavy Lifting
    Verified Review
    Damien and Chris from Mobile Services were prompt and professional. I would use Mobile Services again.
  • Jesse S. May 1, 2017
    Furniture Moving and Heavy Lifting
    Verified Review
    Help out in a pinch with very little notice.
    Prompt and professional.
  • Jonathan A. Apr 7, 2017
    Furniture Moving and Heavy Lifting
    Verified Review
    High-Quality, Professional Movers!
    These guys were highly professional, and got our U-Haul unloaded in record time! They we're efficient, respectful, and did not waste one second of our time. Unloaded furnishings for an entire 1-BR/1-BA condo and moved them into our 18th floor unit in just two hours. Pricing was a fantastic value for the quality of work! I would definitely use them again. Thanks!!
  • Patricia R. Mar 27, 2017
    Furniture Moving and Heavy Lifting
    Verified Review
    Would highly recommend!
    Awesome job! The movers were on time, moved everything efficiently. Payment was very easy.
  • Rachid A. Dec 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    Don't make my mistake (worst inefficient movers)
    Stay away from them, they the worst mover you could ever higher. They damaged both of my couches (refer to the photos). I tried to communicate with the them via emails and phone calls but response. they filed a claim fro the damage with their insurance and got denied, after that never heard from them. I am contacting my credit card company to file a claim against them. The mover were rude and inefficient, I hired a crew of 4 to get the move done quickly and it ended longest move I ever had (10 hrs). One person in the track organizing the items and the other 3 just standing there doing nothing but slacking and killing time. when I asked them to do the job, they replied "we don't know what to do , we are waiting for the leader to tell us what to do". I previously moved the same items with a 2 men crew in 4 hrs with no damage.
  • Hirman A. Oct 18, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Good job!
    The guys were great and very helpful! Thank you
  • Jamie S. Oct 14, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Couches and stairs
    They were very fast and careful. And really friendly. I would use them again
  • Oksana Z. Oct 14, 2016
    IKEA Furniture Assembly
    Verified Review
    Diligent & thorough. Will be using his services again.
    Derrick was the best! He worked diligently and put our couch together thoroughly and in a short amount of time. He was flexible with scheduling and came on the same day that I requested his services. I will be reaching out to him again when I need more furniture to be put together.
  • Brian D. Oct 8, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Recommend
    They did a good job!
  • Rick S. Sep 29, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Furniture Moved
    Chris and his CO worker did the best they could to move the furniture into home,very patient
  • Matt M. Sep 14, 2016
    Local Moving (under 50 miles)
    Verified Review
    OK
    I worked with 2 different teams. The overall quality was equal to the price. The first team I had helped me to move out, and they were accommodating to the moving issues. The second team was less efficient. Overall, this is a company of people who will move things, these are not movers in a professional mover sense. Have it all staged and easy to move in and out and this is worth the price.
  • Kevin C. Sep 8, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    This company is excellent! Diligant workers who care about your home and furniture. Quick and efficient. Highly Recommend.
    The 2 moving men that showed up were great. They called on their way so we had a hard start time and had little discussion - straight to work. They picked up quickly on the system I wanted to use to move in furniture and were moving ahead of me quickly. They did little extras that were not asked of them which I appreciate. The movers were also extremely polite and took great care not to damage the furniture or the house. I would HIGHLY RECOMMEND Mobile Services Moving Assembly Delivery. Kc
  • Matt K. Sep 2, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great Movers!
    Great job by the team. They showed up early and completed the project in less than estimated time. I highly recommend them and would use them again!
  • Janie W. Aug 24, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Derrick's crew did a great job helping me move. They were very careful with handling the furniture and they packed the truck well so things didn't shift. I highly recommend!
  • Christa P. Aug 21, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
  • Bonnie M. Aug 21, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
  • Courtney R. Aug 19, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    I cannot say enough good things about Mobile Services Moving. Charles, Thomas, Ian and William were AMAZING! They worked tirelessly for 4.5 hours, carrying an oversized sofa, a large armoire, various pieces of furniture, and a million boxes up to my third floor apartment. All of the men had wonderful, helpful attitudes - despite the move taking longer than I'd booked (my fault, not theirs!), despite the heat, and despite the sofa just not wanting to fit through the door. I highly recommend them to anyone looking for moving help, and will definitely use them again! Thank you for a great experience.
  • Lauren M. Aug 17, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
  • Laura A. Aug 11, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    On time and very pleasant movers!
  • Michael T. Aug 10, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Jisha T. Aug 9, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    I asked them to take a treadmill to the basement and assemble it. They did it in a relatively short amount of time and they did a great job. Very courteous and STRONG!
  • Will I. Aug 5, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
  • Stephanie G. Aug 5, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Very professional, helpful, and courteous. Would definitely use again.
  • Ladini J. Aug 3, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    When initially setting up, everything was fast and efficient. But on the day of the move, they were a little late (but were incredibly apologetic) and was only able to move items, not hang items, set up, etc. That was a separate cost
  • Merzieh A. Aug 1, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    They didn't know how to assemble or disassemble the bed even though I told them I need someone to do that, they forgot their tools in the car They took longer time on purpose and weren't energetic at all.
    Derrick W. Aug 1, 2016

    Our company wasnt told you would have a IKEA bed with several pieces to assemble with a special made hex key, and no instructions on how to re-assemble the bed. Also we weren't advised that the movers would be walking furniture down from on high rise building to another, going up and down the elevator in both buildings and crossing the intersection with furniture. We are sorry that our services didn't live up to your expectations, I assure that we gave our best to provide you with best service possible, just ask our many satisfied customers...We wise you all the best and thanks for your business.

  • Kayla Y. Aug 1, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Everything was perfect! And the movers weres super friendly and helpful!
  • David V. Aug 1, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    They were very professional and fast, and did a great job working with me on a shifting timeline on a last minute move.
  • Greg K. Jul 31, 2016
    Local Moving (under 50 miles)
    Verified Review
    These guys did a great job. Would hire them again!
  • Judy S. Jul 27, 2016
    Local Moving (under 50 miles)
    Verified Review
    Derrick and his crew did an outstanding job w our move this month. Derrick was very prompt w returning my emails and answered every question I had. He had some great recommendations to help our move go better ( he recommended 4 movers instead of 2-which was much better) the workers were very professional and hard working. I highly recommend them. I will definitly use them again.
  • Michelle W. Jul 27, 2016
    Furniture Assembly
    Verified Review
  • Ho M. Jul 25, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
  • Caron T. Jul 16, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    The guys were prompt, polite, hardworking and expedient. I'd hire this team back anytime!
  • Haleigh M. Jul 10, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Mobile Services sent Armani and Thomas to help. They arrived right on time, were super friendly, and ready to do whatever was needed. They moved all of my stuff from a (large) storage unit into my UHaul within an hour, everything was packed securely, no problems at all! Great guys, great service and responsiveness when I was arranging for them.
    Derrick W. Jul 11, 2016

    Thanks a lot glad everything worked out, keep us in mind for future moves

  • Tiantian T. Jul 10, 2016
    Local Moving (under 50 miles)
    Verified Review
    Our movers were very good about responding to questions before arriving. They helped us assemble items and asking where we wanted furniture placed.
  • Terrin R. Jul 6, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    My initial movers canceled the day off the move. After countless Google searches and Yelp reviews, not to mention the hassle of actually moving on the 1st. I was so thankful for Mobile Moving. My fiancé and I rented a truck and we're going to move everything by ourselves. After long hours we were able to move everything into the Uhaul but we're quit tired and wanted professionals to help us move everything into the new condo from the Uhaul. During my last desperation to find a movers on the day of thumtack sent me contact information for Mobile Moving and before I could send my question, Mr. Derrick had already contacted me. This company is professional, reliable, timely and incredibly affordable. Definitely will use on my next move and the array of payment options was wonderful. (Chase QuickPay, Cash, Paypal) Thank you
  • Kelly O. Jul 6, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    On time and quick and efficient! Moved our stuff in in under an hour.
  • Rachael S. Jul 2, 2016
    Local Moving (under 50 miles)
    Verified Review
    The movers themselves were great- very helpful and careful. Unfortunately it took about an hour to handle payment with Derrick, so the payment process is the one improvement I would suggest.
  • Kelly O. Jul 1, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were great. They were prompt, swift, and friendly.
  • Judy L. Jun 19, 2016
    Local Moving (under 50 miles)
    Verified Review
  • LaChanda D. Jun 15, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Thank you Derrick and Crew!!! They are true lifesavers. We needed someone to help us get moved in from GA. They were on time! They were fast! They were careful! I Highly recommend them, and they are also affordable! I love small businesses!
  • SHARON H. Jun 7, 2016
    IKEA Furniture Assembly
    Verified Review
    Knowledgeable/Timeley/Reasonable Price/Diligent/Good Service
  • Star H. Jun 1, 2016
    The service was great... They arrived promptly and went directly to work... I used several different movers in the past but none of those moves have ever went this smoothly... I gave the guys a generous tip which wasn't expected but always appreciated by service industry employees... I will definitely use this team for future moves and highly recommend them to friends and family... Thanks again for your service and keep up them great work team...
  • Frank B. Jun 1, 2016
    Very professional and timely.. Moving was a very good experience. They took time with my fragile items and were very meticulously. I would definitely recommend them.
  • Norel A. Jun 1, 2016
    Can I start with saying I hate moving!! Coming from someone that has moved 8 times in the last 10 years--I have plenty of horror stories I could tell! With this most recent move, I needed someone to help me move from my apartment to my newly purchase condo (new homeowner alert!) :-). Home buying has been a totally stressful and really time consuming process and I just needed something to be easy! In steps Derrick! He was such a breath of fresh air! He helped with all the heavy lifting and was very patient with me (did I mention I was stressed? Lol), is a really hard worker who had ideas about how the move could go a bit easier for me. If anyone needs a stress free move--Derrick is your man!
  • Mike P. Jun 1, 2016
    Great job! Will recommend them to anyone. Inexpensive and fast!

Q&A

What is your typical process for working with a new customer?
Response as quickly as possible, and get details on the job so that I can be better prepared to service the customer.
Do you have a standard pricing system for your service? If so, please share the details here.
We like to provide flat fees based on the size of the House/Apartment size & Rental Truck/ Storage size, and how may movers/manpower needed to tackle the job.
How did you get started doing this type of work?
I started out working for a small moving company and gained a wealth of knowledge in regards to the business, So, I then decided branch off and start my own moving service.