Mr. Duct (Chicago Office)
About this pro
Arin S.Jun 24, 2018Verified
I like that the company called before the workers arrived to tell me what time to expect them and gave me their names. They arrived on time, were very polite and friendly and left my house as clean as possible.May 1, 2018VerifiedKeith T.'s reply
We are so happy everything went great! Please do not hesitate to reach out for any future services needed.
Showed up promptly. Had competitive pricing. Where very responsive.Sep 5, 2017Keith T.'s reply
Thank you for your review! Happy to hear everything went great, please let us know if there is anything else we can help with!
Mr. Duct delivered everything they promised. They showed up on time, were clean, shared photos and were affordable. I saw a significant increase in my AC flow because they found that a piece of insulation was blocking one duct. I would hire them again.Jun 20, 2017VerifiedKeith T.'s reply
We appreciate your positive feedback! I am so happy to hear the team was able to improve your air flow and everything is working great! We look forward to working with you for many years to come.
Guys were professional and prompt. They showed up early (which was much appreciated) and got the job done quickly. They explained the steps they took and allowed me to discuss with them while working (asking about extra vents and ducts, and other services I had requested quotes for). Ultimately a very seamless process. Would hire again.Apr 16, 2017VerifiedKeith T.'s reply
Thank you so much for your kind review! Mr Duct strives to have the best customer service, and teams in your home. We look forward to working with you for years to come!
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Because of our up-front and honest pricing believes, your pricing is simply based off the few details for your home. For air duct cleaning, please provide the number of furnaces and the approximate square footage of your home. If your unsure, just see how many thermostats you have. For dryer vent cleaning, please let us know where your dyer is located and where the dryer vents on the exterior of your home. (1st floor, 3rd floor, etc.)
- What is your typical process for working with a new customer?First, we listen to understand the customer needs. We provide an honest quote and make sure to express the details of the service. We ensure to provide the tools to help you determine if an air duct cleaner you are considering is right for you.
- What education and/or training do you have that relates to your work?The Environmental Protection Agency (EPA) recommends that if you are going to have your air ducts cleaned, you have it done by a company that holds membership and certification with the National Air Duct Cleaners Association (NADCA). We're NADCA-certified for total HVAC care. Being a member of NADCA guarantees that a cleaner will follow a set of ethical guidelines and will service the entire HVAC system. The following points reflect on how to determine if the air duct cleaner you are considering is the right match for your home.