About this pro
2 years in business
97 hires on Thumbtack
John F.Sep 13, 2018Verified
Arranged time for carpet cleaning, and he canceled that morning with only two hours notice. Then he never got back to me about a time to do job-I ended up hiring someone else.Jul 24, 2018Verified
Unreliable!!! Totally messed up my moving plans!!! They re-scheduled me and then failed to come the second time too SMH.Jun 22, 2018Verified
They messaged me a few days earlier to ask if they can change the timing or day. When I mentioned that was my only slot, they said no problem its perfect. The day of appointment, they did not show up. With zero notice and refusing to pick up calls. After 40 minutes pass, I manage to get them on the phone, in which first he denies its Carpet King, then says yes and proceeds to hang up. Needless to say, please think twice before trying to use them. Very unprofessional.Jun 3, 2018Verified
Moved into a new apartment with gross carpeting, Carpet Kings came same day and took care of everything right away. The carpets looked amazing (smelled amazing too) and they were done super quick. I would definitely hire them againMay 15, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?I have standard prices. But they do adjust depending on a few things such as stains and furniture moving.
- What education and/or training do you have that relates to your work?I have 6 years in this field. Training others cleaning carpets for large janitorial companies.
- How did you get started doing this type of work?I worked for janitorial companies who taught me the trade. And decided to start my own service. My two year old son motivated me threw it all.