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Nikki responded promptly, showed up early, provided a very competitive price and has been doing an excellent job cleaning for us so far.Jun 6, 2017Verified
Nikki and the other lady were so nice. Very professional and they did an amazing deep clean and fridge cleaning! I can’t wait to hire them again once a month!Mar 25, 2019Verified
They were awesome, through and my house sparkled!!!!!Mar 13, 2019Verified
Made initial contact..was quoted..gave her address and phone info and never heard from her. Called her to folliw up..she claimed she treid to call once and got no answer..(?)..but she also had my number and my brothers number..neither of us have heard frim hernow on over 2 weeks...not very professional...Feb 21, 2019VerifiedNikki's Business and Household Cleaning Services's reply
A number was given for me to call and speak with your dad, 2 attempts were made. Its not my responsibility to check in with the entire family to arrange cleaning when no one else is interested in getting the cleaning done.
Insanely amazing service. Three members of Nikki’s team arrived on time and did a deep clean of our entire house. When I say deep clean, I mean literally nothing was left untouched. They moved our furniture, scrubbed our baseboards, removed layers of dust from our windowsills, and did an incredible job with it all. I would highly recommend Nikki and her team!Sep 8, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?My pricing system is based on the number of bedrooms Plus there are certain additional tasks that take on an extra fee.
- What is your typical process for working with a new customer?Normally with a new customer I try to understand the needs of the customer and how they like there cleaning to be done. I normally let them know what is included in the quoted rate and them have them tell me what service they do not need and what service could be added into there cleaning.
- What education and/or training do you have that relates to your work?I was not formally trained in janitorial service but I did a little home care where we were trained on carrying out specific cleaning duties for our clients.