Hired 148 times
3 years in business
(Eastern Time Zone)
7:00 a.m. to 7:00 p.m.
Credit card, Cash, Venmo, Paypal, Square
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
School or place of worship
Arrived on time and did a thorough job.Dec 19, 2018Verified
They did a great job cleaning our kitchen in our clubhouseOct 19, 2018Verified
Our house looks wonderful after the cleaners were finished with it. Have no complaints at all. I wrote that review in July, it is now October and my assessment of FM MIL SPEC has changed. Things like ceiling fans, picture frames, etc. were not cleaned. The chair legs, etc. were not dusted. Bleach was dropped onto the carpeting (which is new) leaving white spots. After a month of going back and forth about the carpeting, I asked the cleaners to stop coming.Nov 1, 2018VerifiedFM MIL SPEC QUALITY SERVICES CLEANING's reply
Hello Myrna You never complain me about the dirty, about the spot We try contact you a couple times, by text, phone and you never ansewrs, we are more than welcome to replace your carpet and we told you that a hundred times and you never get back for us. We never said No, for you. We did our best and always keep you in touch, you just sent us a text, and said that dindnt need our services anymore and don’t need to replace your carpet Monday 22 FM : Hello Myrna How was the surgery? Can we fix your carpet this week ? Myrna: talked to Ron and he said the two of you would come by later to see the carpet, etc. There are some additional beach spots that have come emerged. FM: Perfecf Monday 29 FM: Hello Myrna when can I replace your carpet Myrna: Have you ordered carpeting from Shaw? Do you have it? We do not need your ongoing services for cleaning, please do not come tomorrow or in the future unless you are sending someone to install replacement carpeting in the dining room. FM: I just asked you when they guy to replace your carpet can go... When are you available to his go and due Ron ll call you to make an appoiment with the carpet guy to replace in your house... please let me know when he’s contact you And you never ansewrs us.
Marcella and the girls did a great job cleaning my apartment. Our place was very dusty and in need of a deep clean. I would definitely recommend them to anyone who wants a thorough cleaning in a timely manner.Jun 24, 2018VerifiedFM MIL SPEC QUALITY SERVICES CLEANING's reply
Thanks so much Was a pleasure work for you Thanks
I am very happy with FM Mil Spec Cleaning Service. They did a great job getting my house clean so it can now be shown to prospective buyers. The price was fair and they worked very hard getting everything clean. Marcella os your time was terrific. Polite, professional, and so hard working. I have no complaints and would definitely recommend FM Mil Spec for your cleaning needs.May 12, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Our price is calculated by the number of rooms and bath, the first cleaning will always be a deep clean, if you want maintenance, monthly, biweekly or weekly we agreed the value
- What is your typical process for working with a new customer?We plan a visit to meet the owner, we want our clients to be safe and calm before cleaning, we think it important to know our team. After the scheduled time the customer has direct contact with the owner of the company, before the delivery of the service it does all the analysis of the service next to the client, remembering that after the end, our quality control will contact to check if everything was done as agreed and know of customer satisfaction
- What types of customers have you worked with?Commercial and residential, after construction, our clients are all ages. We care all clients with respect, we would like to make our clients happy