FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For Residential we charge for carpet cleaning between $35-50 per area/room depending on the size of the area and the soil load as well as factors such as pets and unique stains. Typically it will be in the $35 range with the exception of extenuating circumstances. We also have an $80 minimum for residential cleaning and small hallways are typically included for free. Stairs are usually $3-5 per stair. For Commercial our price is between $0.15- 0.20 per sq ft for carpet cleaning depending on the amount of carpet and soil load as well. VCT tile stripping and waxing ranges from $0.35-$0.50 per sq ft depending on amount of floor getting done.
- What is your typical process for working with a new customer?
Typically we give an approximate quote over the phone for residential and we try to schedule at our clients preferred time. We do a walk through of the job before we get started and try to give realistic expectations for what the customer can expect post cleaning. Finally we sign an invoice for the work and begin. Afterwards we like to do a final walk through with the client as well to ensure they are satisfied. We accept cash or check. For commercial we come out and measure the area to be cleaned and give a quote.
- What education and/or training do you have that relates to your work?
I attended an IIRC Carpet Cleaning Technician Course and was certified in 2014. Prior to that I worked at MetroHealth Hospital for 7 years doing carpet cleaning and other specialty cleaning.