FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The cost of concrete installation varies widely, as many factors are involved making every project unique. Some of these factors are: removing existing concrete, grading, concrete forms and finishing, and cost of the concrete. For this reason, in order to give the customer an accurate estimate, we must meet with the customer at the job site to discuss the customer's needs and goals.
- What is your typical process for working with a new customer?
First, we would need to meet up with the customer to discuss the customer's needs and concerns. Then, go over the Project Design Options as well as the time frame for the job to be completed. Next, the contract needs to be reviewed and approved by the customer, which may include any updates or changes made to the original estimate. Lastly, during the project completion, the customer will be given the opportunity to watch it closely, from beginning to end, so that they may be satisfied with their new investment.
- What education and/or training do you have that relates to your work?
Most of Ernandes' professional experience has been acquired in the job field since 2003. In 2009, He attended to the World Concrete Training Show in Las Vegas, NV.