Moon Bounce Galaxy LLC

College Park, MD

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About this pro

How does your business stand out?

Moon Bounce Galaxy is a company that brings safe, affordable and enjoyable form of entertainment for kids. Our business is geared for clients who wants to have a fun private party in a residential or commercial area. Our goal is to provide enjoyment without risking the safety of our customers. That is why we bring the fun into your door steps, giving you the opportunity to provide a kid friendly environment of your choice.

What do you enjoy about the work you do?

Moon Bounce Galaxy, is family-owned and based in Maryland We are a Fully Insured and Licensed Company in Maryland Our Moon Bounces and party equipment are cleaned and sanitized after each use

Location

College Park, MD 20740

Background check

Complete

Years in business

11

Number of employees

12

Times hired on Thumbtack

111

Reviews

47 Reviews
  • Kim M. Sep 12, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    Great
    Galaxy M. Sep 13, 2017

    Thank you so much Kim!

  • Velda D. Sep 12, 2017
    Popcorn Machine Rental
    Verified Review
    I was searching for popcorn rentals and was amazed how fast I got a quote, follow up call etc. They are professional indeed
    Galaxy M. Sep 12, 2017

    Thank you so much for the nice review and we looking forward to work with you again Thanks

  • Shivani A. Sep 10, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    Galaxy M. Sep 12, 2017

    Thank you so much for the great review and we looking forward to work with you

  • Helen B. Sep 5, 2017
    Bounce House and Party Inflatables Rental
    Verified Review Updated
    I have great experiences with you guys and I'm gonna recommend you company to fiend and family
    Galaxy M. Sep 5, 2017

    Awesome! We loved working for you! Don't hesitate to call us again. Thanks!!

  • Verified Review
    Galaxy M. Sep 5, 2017

    We would love to work for you again!

  • Don B. Sep 5, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    I would absolutely work with Moon Bounce in the future.
    Galaxy M. Sep 5, 2017

    Hi Don B! Thank you much! We really enjoyed your event and would love to work for you again. Don't hesitate to call us for your next party!

  • Lucilla I. Aug 31, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    Galaxy M. Aug 31, 2017

    Thank you so much Lucilla!

  • Ariel B. Aug 26, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    Very quick to reply.
    Galaxy M. Aug 28, 2017

    Thanks Ariel! We value your business that's why we try to reply as fast as we can.

  • Trice T. Aug 22, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    Very nice through the hold booking
    Galaxy M. Aug 28, 2017

    Hi Trice! Thank you much! We really enjoyed your event and would love to work for you again. Don't hesitate to call us for your next party!

  • Thumbtack Customer Aug 21, 2017
    Very nice Good price Exellent company. Ali is great
    Galaxy M. Aug 28, 2017

    Thank you so much! We appreciate your business!

  • Thumbtack Customer Aug 2, 2017
    Exellent company. Ali is great.
    Galaxy M. Aug 11, 2017

    Thank you so much!

  • Thumbtack Customer Jul 16, 2017
    Ali is great! They were quick to response to my call and took time to answer my question.
    Galaxy M. Jul 18, 2017

    Awesome! We loved working for you! Don't hesitate to call us again. Thanks!!

  • Alex S. Jul 12, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    Galaxy M. Jul 18, 2017

    Hi Alex, Thanks for the review!

  • Thumbtack Customer Jul 1, 2017
    What more can I say? I called day-of, and instead of saying no, the owner personally delivered and set up our rental. I couldn't ask for more, and I will definitely recommend them to others and won't hesitate to engage them again.
    Galaxy M. Jul 11, 2017

    We would love to work for you again!

  • Tonia G. Jun 22, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    The company is very professional and friendly to work with.
    Galaxy M. Jun 28, 2017

    Hi Tonia, That's good to hear. We enjoyed working for you as well.

  • Thumbtack Customer Jun 21, 2017
    Moon Bounce Galaxy LLC was very quick to respond to all my questions. I had answers within minutes. Their price was very reasonable, and very accommodating to our party needs.
    Galaxy M. Jun 21, 2017

    Thanks! We really like helping people for their events! Call us if you need more equipment for an event!

  • Colletta C. Jun 14, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    Excellent service. Walked me through the entire ordering process. I truly appreciate the customer service provided by Ali.
    Galaxy M. Jun 21, 2017

    Hi Colleta, Thank you so much!

  • Cindy V. Jun 14, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    The owner was amazing to work with! He was so professional and extremely friendly to work with! I'm very pleased with the customer service!!!
    Galaxy M. Jun 21, 2017

    We're glad that you enjoyed our services Cindy! Don't hesitate to call us if you need items for your event!

  • Kascha F. Jun 13, 2017
    Costumed Character Entertainment
    Verified Review
    They need better staff to perform as characters because the Mickey & Minnie I had was TERRIBLE
    Galaxy M. Sep 5, 2017

    We would love to work for you again!

  • Luk C. Jun 13, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    Was the high point of my daughter's 3 year old birthday party!
    Galaxy M. Jun 13, 2017

    Thanks Luk! We definitely enjoyed working for you!

  • Claire C. Jun 11, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    Great!
    Galaxy M. Jun 13, 2017

    Thank you so much Claire! Hope to work for you soon!

  • Donna B. Jun 11, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    Awesome company!! Great package deals!! Would hire over and over again!!
    Galaxy M. Jun 13, 2017

    Thanks Donna! We can't wait to work for you again.

  • Ansu P. May 29, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    I would give 5 stars except they were late by almost an hour which was cause for us to panic. Thankfully we asked them to come sooner than the party so by the time they set up, kids were just coming in, and they did let us have the moonbounce for longer. But I wasn't completely satisfied with the lack of punctuality. The moon bounce itself was great and a hit with the kids who did not want to come out of it
    Galaxy M. May 29, 2017

    Hi Ansu, First of all we want to apologize if we were late for your event it was very unfortunate that there was a car crash that happened on our way to your event that's why we were late for your event. This won't happen again. I hope you guys had fun on your event. Thanks!

  • Dionna K. May 7, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    They responded to my request immediately. The owner and staff are very professional and friendly. My event is on May 20, 2017. I expect a great experience.
    Galaxy M. May 10, 2017

    Rest assured! You can expect that form us!

  • Tiffany N. May 7, 2017
    Bounce House Rental
    Verified Review
    I would love to work with them again they were great! Got there in a timely manner made sure all my needs were met and gave me a great deal.
    Galaxy M. May 10, 2017

    Hi Tiffany, It was nice working for you! Hope you book us soon again! Thanks!

  • Ashton C. Apr 30, 2017
    Bounce House Rental
    Verified Review
    Very professional, the delivery was early. They called midway through the event to check on things. I highly recommend them.
    Galaxy M. May 2, 2017

    Hi Ashton, Thanks for giving us a good review! We also loved working for your event!

  • Yasmeen E. Apr 30, 2017
    Inflatable Slide Rental
    Verified Review
    Thank you Ali for your great flexibility and service
    Galaxy M. May 2, 2017

    Thanks Yasmeen! We really try our best to accommodate the needs of our customers!

  • Rhesha P. Apr 18, 2017
    Bounce House Rental
    Verified Review Updated
    Amazing service!!!
    The service from Galaxy Moon was stellar. They far exceed my expectations. Moon bounce was delivery on time and staff was very friendly. The customer service was amazing. Owner very responsive to questions. Will definitely recommend and do business with again.
    Galaxy M. Apr 18, 2017

    Hi Rhesha, Thank you so much for taking time to write a review for us! We enjoyed your party as well! Don't hesitate to call us if you need to add fun to your party!

  • Verified Review Original
    Amazing service!!!
    The service from Galaxy Moon was stellar. They far exceed my expectations. Moon bounce was delivery on time and staff was very friendly. The customer service was amazing. Owner very responsive to questions. Will definitely recommend and do business with again.
    Galaxy M. Apr 17, 2017

    Hi Rhesha, We're glad that we were able to exceed your expectation. We are beyond grateful that you guys appreciated our services!

  • Shana F. Apr 17, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    Excellent experience.
    Excellent service. On time for drop off and pick up. Owner called half way through our party just to check in and make sure that things were going well.
    Galaxy M. Apr 17, 2017

    Hi Shana, We're happy you enjoyed our service! Hope to hear from you soon!

  • Michael A. Apr 17, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    Superior Customer Service
    Superior Customer service...great deal for the cost...Ali and team are true professionals... we will be customers for life!!!
    Galaxy M. Apr 17, 2017

    Thanks Michael, We appreciate your review!

  • Johnet T. Apr 17, 2017
    Costumed Character Entertainment
    Verified Review
    Amazing Job
    My daughter was so excited and stayed attached to elmo the entire time he was there. Thank you for making her first birthday an even more memorable one!
    Galaxy M. Apr 17, 2017

    Hi Johnet, We're happy that you're daughter enjoyed our Elmo costume! We would love to cater you guys more for more parties!

  • Shayla S. Apr 12, 2017
    Bounce House Rental
    Verified Review
    Excellent Customer Service
    Excellent Customer Service. I can't thank Ali enough for making my daughter's 5th birthday party extra special. Ali went the extra mile to make sure my daughter had exactly what she wanted for her birthday party. The kids had a wonderful time and the moon bounce was definitely a hit. Ali was very professional and courteous. The moon bounce was delivered early and picked up with no problems. I will definitely use Moon Bounce Galaxy again. Thanks again, Ali!
    Galaxy M. Apr 17, 2017

    Shayla, You're welcome! We love hearing good feed back from our customer. Call us soon if you need more help for having an awesome party!

  • Samira B. Apr 8, 2017
    Face Painting
    Verified Review
    Memorable day!
    Excellent customer service provided at affordable prices. I spoke with Ali, he was very courteous and professional. He listened to what I needed for my daughter's second birthday and provided feedback and suggestions when needed. The moon bounce was delivered and set up on time for the party and the kids had a blast. This was definitely a memorable experience for my daughter. I will definitely use this company again for future bday parties. Thank you again to Ali and the team! Samira
    Galaxy M. Apr 17, 2017

    Hi Samira, Your party was awesome. We love working you and we hope that your hire us soon for your upcoming events!

  • Kaye T. Apr 7, 2017
    Bounce House Rental
    Verified Review
    Awesome 👏
    Moon Bounce Galaxy contributed immensely to the success of our party and we have used them twice in the past giving us great deals everytime I speak to Ali. The kids loved the bounce house and food concessions which made all the parents very happy. Their drivers arrived early for set up the tent, tables, and chairs and were nothing short of gracious and accommodating. We will absolutely refer our friends and family to you for future events!
    Galaxy M. Apr 17, 2017

    Hi Kaye, Thank you so much for hiring us! We would love to work for you again.

  • Yasmine M. Apr 6, 2017
    Moon Bounce Rental
    Verified Review
    I would highly recommend use of their equipment
    Before hiring moon bounce galaxy , I checked BBB and saw great reviews. They are located fairly close to my home. Delivery was effortless and quick. Pickup was as well. Very satifisfied as were the children and their parents. Was a hit for my annual cookout. Will more than likely use again in years to come.They were very informative. Each person that I spoke with at the business was very professional and polite. good jop mr Ali
    Galaxy M. Apr 17, 2017

    Thanks Yasmine! We really appreciate you writing a review for us!

  • Marisol A. Apr 2, 2017
    Bounce House Rental
    Verified Review
    Wonderful service!
    The service was great. They came 10 min early to set up and the service on the phone and in person was really friendly.
    Galaxy M. Apr 17, 2017

    Thanks Ms. Marisol! We really enjoy working for you!

  • Nadia G. Mar 27, 2017
    Costumed Character Entertainment
    Verified Review Updated
    OK service
    We had some minor misunderstanding but everyone I spoke to from Moon Bounce Galaxy LLC was very professional and went out of their way to ensure i was satisfied.
    Galaxy M. Mar 29, 2017

    Thank you so much for giving us a change Ms Nadia! I hope the arrangements that we got for you made you smile!

  • Verified Review Original
    terrible service
    I book a face painter and Mickey Mouse for my daughters birthday from 5pm to 6pm. The day before their party someone called and told me that there is an issue and the Face Painter is no longer available but they will reduced the price in half and due to inconvenience they will also sent a cotton candy machine. I reluctantly agree. On the day of the event, someone called and told me Mickey is not available, they will send Donald Duck instead. Donald Duck arrived almost an hour late and no Cotton Candy machine. I am so disappointed in them, no called to apologize and i would not recommend them to anyone!!!
  • Michael A. Mar 27, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    Best Party Rental in Maryland!
    Best Party Rental in Maryland!
    Galaxy M. Mar 28, 2017

    Thank you Michael!

  • Emma B. Mar 26, 2017
    Bounce House and Party Inflatables Rental
    Verified Review
    GREAT COMPANY
    Ali and I had met through this site! Let me tell you how much of a wonderful company this is! My organization does a dance marathon every year in support of Children's national, moon bounce galaxy not only came out and set up there equipment in a quick efficient time but they also stayed and help working some of the many machines they have like the snocone and cotton candy machine! They arrived at break down....which was 12 hours later and were so kind and helpful! We plan on using them again! It was great!
    Galaxy M. Mar 28, 2017

    Thank you Ms Emma!! I agree that the event was successful and great. Hope to share more event with you guys!

  • Marjorie G. Mar 13, 2017
    Inflatable Slide Rental
    Verified Review
    Outstanding service; outstanding product. Moon Bounce Galaxy Highly Recommended
    The service was friendly, professional and prompt. There were follow up calls to confirm. and the moon bounce was a HUGE hit. I very strongly recommend this vendor.
    Galaxy M. Mar 28, 2017

    Hi Ms. Marjorie we're glad you enjoyed our Moon Bounce. Don't forget to call us if you need one again for any occasion. Thanks!

  • Anna A. Jan 18, 2017
    Popcorn Machine Rental
    Verified Review
    Excellent Service
    Excellent service. We needed to rent a popcorn machine for an office party and we were satisfied with Moon Bounce Galaxy LLC. We would use them again.
    Galaxy M. Mar 28, 2017

    Thank you so much Ms. Anna! Hope you book from us soon again!

  • Yasmi A. Oct 17, 2016
    Bounce House and Party Inflatables Rental
    Verified Review
    Awesome.
    Awesome service, great costumer service, and nice price. I recommend it to everyone. 👌🏽A+++++++
    Galaxy M. Oct 17, 2016

    Thank you so much for the nice review and we looking forward to work with you again Thanks

  • Michelle W. Sep 25, 2016
    Bounce House and Party Inflatables Rental
    Verified Review
    Party Success Thanks to MBG!
    Ali from Moon Bounce Galaxy was very responsive and answered all my questions. He listened and understood exactly what we were looking for to host my grandson's party. The combo moon bounce that his team set up was awesome. Everyone totally enjoyed it. We also rented tents, tables and chairs. We had a perfect day with the help of this great team!
    Galaxy M. Oct 17, 2016

    Thank you so much you are one of our important customer 🎉🎉🎉🎉

  • Kris L. Jul 10, 2016
    Best moonbounce I have ever rented!!! Great customer service and affordable price!!!
    Galaxy M. Jul 30, 2016

    .Thanks you for the nice review and we are always at your servers

  • Sean R. Jul 7, 2016
    Rented moon bounce for my son birthday. Scheduling was easy 3 steps, new equipment, great price, on time delivery and great services. Will highly recommend.
    Galaxy M. Jul 30, 2016

    .Thanks you for the nice review and we are always at your servers

  • Jon T. Jul 7, 2016
    Very nice Good price I have using moon bounce Galaxy for two years 👍🏻👍🏻👍🏻👍🏻👌🏻
    Galaxy M. Jul 30, 2016

    .Thanks you for the nice review and we are always at your servers

  • Donya H. Jun 23, 2016
    Great Service and superb Bounce. Glad to do business with them. Nice service and great support. The provided all we needed to get the party going as smooth as possible. We shall come back again next year. Thanks again for great service.
    Galaxy M. Jul 2, 2016

    .Thanks you for the nice review and we are always at your servers

  • Carson L. Jun 23, 2016
    Yes~surely recommended lol Reasonable prices and various options of inflatables! The crew are very kind and helpful and the inflatables are very clean 5 star service~ -XXX Carson Lin
    Galaxy M. Jun 23, 2016

    Thanks you mr. Lin for the nice review and we are always at your servers

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Yes we Do have a standard price
What is your typical process for working with a new customer?
Simple just call, email or text us and we will give you the best price that we can!
What education and/or training do you have that relates to your work?
We have been in the customer service industry for a while!
How did you get started doing this type of work?
I love planning and hosting events for my friends and family. Why not share the fun with everyone!
What types of customers have you worked with?
We do small parties, Church events, block parties, Government events, School events and more!
Describe a recent project you are fond of. How long did it take?
We just finished sponsoring a Marathon and we look forward to having more events like this!
What advice would you give a customer looking to hire a provider in your area of work?
Make sure the provider is insured and licensed
What questions should customers think through before talking to professionals about their project?
How much I LOVE my job! It is really great to meet customers