Rapport Connect - Tech Support
Rapport Connect - Tech Support

Rapport Connect - Tech Support

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We offer 24/7 Technical Support to keep You and your Business Safe! * Desktop Support Solutions (PC, laptop, etc.) * Server Support (upgrades, patches, etc.) * Hardware and Software Installation * Virus or Spyware removal, and corporate Managed Solutions * Data Backup and Recovery * Wired and Wireless Networking (setup/support) * Cloud/Hosted Application Support (Office 365, etc.) * Website Support and Hosting * IT / Security Consulting Projects * Vulnerability and Patch Management * Outsourced Technical Support * Managed Services (On-site/Remote Support) * Site Surveys/Audits (Local or Nationwide) * Technical Project Consultation
Overview

Hired 371 times

Background checked

1 employee

9 years in business

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2023

Featured Projects

3 photos

Specialties
Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Very good 4.6

89 reviews

5
85%
4
3%
3
5%
2
0%
1
7%

Read reviews that mention:


pro avatar
Ebba L.
Feb 11, 2023
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Hired on Thumbtack

Hired on Thumbtack

Court was very friendly and personable at the same time as professional . By talking things over with us he helped us decide what we to do next when our computer proved to old to upgrade

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Leslie G.
Aug 8, 2022
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Hired on Thumbtack

Hired on Thumbtack

Court, the owner, found the issue with my computer and fixed it in a short time. He also has a very pleasant personality!

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Computer Repair
pro avatar
Kristine S.
Apr 21, 2023
I had a great experience with Rapport Connect. Fast response time. Explained everything to me in terms I could understand and was able to fix the issues on my computer. Would 100% use this company again.
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Stephanie S.
Apr 1, 2023
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Hired on Thumbtack

Hired on Thumbtack

Court was fantastic and was able to come the very next day. I was so happy and solve my issues. I definitely recommend Rapport Connect for IT support.

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
David B.
Mar 16, 2023
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Hired on Thumbtack

Hired on Thumbtack

Knowledgeable explains what he is doing. Will contact again with any future computer needs.

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
Credentials
Background Check

Courtney Dawkins

FAQs

  • What education and/or training do you have that relates to your work?

    I attended The Ohio State University for Computer Engineering. I have received experience working with corporate and small IT businesses.

  • What types of customers have you worked with?

    In the past, we have assisted both residential and commercial clients. No matter how big or how small everyone should get the same great service we offer at Rapport Connect.

  • What advice would you give a customer looking to hire a provider in your area of work?

    Professionalism, communication and promptness are the three keys in choosing the right Technician. With this skill set you're sure to set yourself up for quality service.