FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Depending on age and previous piano experience, we offer different rate plans. During our interview process, the customer will receive a brochure with this information and we personally discuss with him/her which plan would best suit their needs and goals.
- What is your typical process for working with a new customer?
If the customer has had previous training, we assess their skills and then plan for achievable goals that he/she can comfortably attain. If the customer has never had any experience in piano, we carefully explain the process of scheduling daily practice in order to make steady progress and becoming more familiar with correct practice techniques.
- What education and/or training do you have that relates to your work?
Our instructors hold professional graduate degrees in Music, Derrick Denham has a Master of Music and Angela Wong has a Doctor of Musical Arts.