FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All of my prices are for a single session. I do not offer a “package” of services for a particular price. I do this because each customer is unique and has different needs. Pricing my services “per session” allows me and the customer to decide how long we will work together and on what issues. I provide an initial quote that can be revised as I understand more about the customer's needs. I always start with a phone call so I know exactly what is needed and the customer knows exactly what he or she gets for the price we agree on. My final price depends on the amount of time the project will take me to complete.
- What is your typical process for working with a new customer?
I like to have a 15-minute phone conversation with a new customer. On that call, I explain how I work and answer any questions the customer might have. If there's a match, we agree upon the fee, create a timeline and deadline for the completed work, and begin promptly. Once we’ve decided to work together, I invite the customer to send me any materials that might help me understand his or her situation better (e.g. resumes, cover letters, LinkedIn profiles, work samples such as reports, emails, memos, even thoughts about careers jotted down in journals). I enjoy learning about my clients’ backgrounds and will read anything they send me. One client, a journalist, sent 11 lengthy articles he’d written, and I loved reading each one!
- What education and/or training do you have that relates to your work?
I have a PhD in Psychology and over 20 years of experience helping people with their careers. I have extensive experience in resume-writing, interview coaching, and teaching presentation skills. For the first third of my career, I worked in education. For the second third, I worked in business. And for the last decade, I’ve had my own coaching firm. My diverse background allows me to tailor my coaching to the exact needs of each client.