Aire Serv of Houston Northwest

Cypress, TX

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About this pro

How does your service stand out?

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We have many years of experience to give you confidence that we are your number one choice for your next home project. You will find us to be competitively priced with close attention to the details. We offer free replacement estimates and financing. We look forward to building a lasting relationship and guarantee your satisfaction!

What do you enjoy about the work you do?

Our goal is to create an experience for the customer that they will want to share with their friends and family.

Location

Cypress, TX 77433

Years in business

8

Number of employees

6

Reviews

2 Reviews
  • Shirley L. Oct 10, 2016
    Honest and trustworthy!
    We love the people that are involved with Aire Serv! They are honest and knowledgeable about their service. We had to get a new coil for our upstairs air and the price was reasonable, they worked with my schedule, and the work was done right. A little history...the first time Joe came to our house a few years ago, he found that our air conditioners, which are in the attic, had no drip pans under them. We had been having a different company service us, and no one had ever mentioned that! Joe fixed it for us for a very reasonable price, especially considering what could have happened!
  • Lori I. Sep 26, 2016
    Highly Recommended
    Installed a central air conditioning system. I know with one call to Joe and his staff our worries are over. He has always been available when we need him the most with integrity and sensible cost-saving solutions. He comes in and efficiently resolves the issue completely with no complications. It's nice to know you can count on and trust him.

Q&A

What is your typical process for working with a new customer?
Our goal is to build rapport with the customer, We will make sure they are well informed and educated on what needs to be done and will give them all of their available options so they can make the decision that is best for them.
What education and/or training do you have that relates to your work?
Licensed and Registered with the State of Texas. EPA certified and previous NATE certified and annual continuing education programs
Do you have a standard pricing system for your service? If so, please share the details here.
We offer flat rate upfront pricing for each job. You will know the price before any work is started regardless of the amount of time it takes us to complete the job. No surprises.
How did you get started doing this type of work?
The economy in Oregon was not good so I moved to Texas for job security. I ended up working in HVAC and loved the work but I was working for a company that didn't always do best for the customer. I wanted to give the customer a company they could trust so we started our own company. Our code of values is built on Integrity, Respect and Customer Focus.
What types of customers have you worked with?
80% of our customers are residential and 20% commercial. We do Service, Maintenance and Replacement for your Air Conditioning and Heating System. We also offer Indoor Air Quality options. We take all forms of payment and offer convenient financing options.
Describe a recent project you are fond of. How long did it take?
A large house with one system. We rebuilt the zone controls and balanced theair conditioning in the house. It was challenging and the customer was super happy. It took 2 days to complete the job.
What advice would you give a customer looking to hire a provider in your area of work?
Ask for references and check online reviews. You should have a sense of trust before you hire any provider.
What questions should customers think through before talking to professionals about their project?
The one question you should ask is "Are these all of my options?" You want to have all of your options before you make a decision. You need to know what the best decision for you would be. Sometimes it may be to put money into an older system and get a little more time out of the system. Other times, it may be more cost effective to go and replace the system now. We will always give you all of your options so you can make an educated and informed decision.