Experimac NE Dallas
About this pro
Mike F.Jul 17, 2018Verified
I would 100% it’s their pick up service again. Very polite, helpful and fast.Nov 29, 2017Verified
They did a quick evaluation when brought in and started with repair immediately, a few hours called for pick up....Highly recommend Experimac people for PC repair.... Lee BrowerSep 7, 2017Verified
They were very responsive, offered to stay open until I could get there. They did such a great job my 2012 Mac Air operates like it is new. Great job!Mar 10, 2017Verified
The whole experience was great...very professional...Mar 9, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?109.99 for virus removal, 24.99 for diagnostic service for phones and 59 for computers. $25 Phone liquid damage fee, 124.99 computer liquid damage fee. Display LCD replacements vary in price by model and year of your computer.
- What is your typical process for working with a new customer?We give all of our new customers 10% discount for any repairs or service. We provide a free data transfer ( $100 value) when you purchase a computer from us. We provide free consultation about your issue with your iPhone or Apple laptop or desktop. We charge 25.99 for a diagnostic service that is waived if you decide to go ahead with the quoted repair.
- What education and/or training do you have that relates to your work?All employees including the owner have undergone extensive training with all Apple phone, laptop, desktop repairs and service. Our techs have passed Apple certification tests.